EMPLOYMENT STATUS
The AA called in looking for available position and was interviewed on February 14, 2024, the applicant employment status is "Available-Caution".
Update Availability
AA called in looking for available job. Agent advised the AA to complete the OBDs since the branch requires 100% completion of the Onboarding Documents. What would be the CRM documentation?
Phone Call > Contact Center > Onboarding Documents > Description > Mark Complete
Official colors of Employbridge
Purple / White / Mint Green
Whose coach is a former AmeriGas Coach
Coach Reywell
You can proactively provide the 6 months' timeframe provided by the branch if the application is in DNU status.
False (Unless the AA ask for it)
What process you should follow if the AA background check is older than 90 days?
Call CRT Reactivation Line / CRT Task
AA called in looking for 3rd shift position and mentioned that she's available to work from Monday to Friday. What would be the CRM documentation?
Phone Call > Contact Center > Job Listing/Position Questions > Mark Complete
Give 3 types of Forklifts.
Order Picker / Electric Pallet Jack / Reach Truck / Walkie Stacker /
Whose coach is capable of diving 37 feet?
Coach Gani
Make 1 call if you are calling CRT. If you're holding for more than 45 seconds, or there are more than 3 people in queue, leave a voicemail including the CRM ID (EID) and the best phone number to reach the applicant.
True
What does OAE stands for?
Online Application Employee
AA called in to inform the branch that she'll be late to her appointment for 5 minutes. What would be the CRM documentation?
Phone Call > Contact Center > Other-Must Add Notes > Confirmed Interview - Running Late > Description (Template) > Save & Close
What are we celebrating today?
EB 2nd Anniversary
Whose coach is a former teacher?
Coach Pao
Employbridge started with Foundever last October 24, 2020.
False
The AA called in looking for work. Application was placed "Inactive" last 08/14/24 with a note Assignment Ended-Converted without fee.
What would be the next step?
Call the branch, leave an RCN.
AA called in about his available sick leave. What would be the CRM documentation.
Phone Call > Contact Center > Payroll > Mark Complete
Give 6 brands that are affiliated with Employbridge.
ProLogistix / ResourceMFG / HireDynamics / Remx / Select / Remedy / Westaff/ Bluecrew
Whose coach participated in the TV show (Eat Bulaga)?
Coach Ram
You can merge the two applications with different SSN.
False
How do you handle "Available-Adjudication Needs Review" application if the background check was completed in the last 90 days?
(IA) / Send IA link / Update Availability
AA called in to make that the changes on their application were received. What would be the CRM documentation?
Phone Call > Contact Center > Verify App Received > Mark Complete
When was Employbridge founded?
1985
Stand up Comedian (Side Hassle)
OM Kaye
Employbridge started with Foundever last October 24, 2020.
False (2022)