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True or False....
A valid SNAP and FF application both require signature from applicant, and socials for everyone in the household.
False
True or False
You have to have all verifications for expenses (ex. rent or ut) in order to authorize your case.
False
If a person is working 30hrs a week, how many hours is that a month?
a. 60
b. 120
c. 129
d. 139
c. 129 (30x4.3=129)
What two deductions are in Families First?
Child Care & Work
A customer must be within ___ th degree of relationship in order to apply for Families First.
a. 7th
b. 5th
c. 4th
b. 5th
True or False ....
A person with a drug felony conviction can receive benefits as long as proof of completion was received.
False
True or False ....
Myra has experience working at DHS as a....
a. EA & Client rep
b. EC & Client rep
c. only Client rep
a. EA & Client rep
If a person pays a high utility bill in August, do you give them actual?
No (A customer will need to provide 12 months proof of their ut bills)
True or False....
You can populate a general notice for any case.
True
Which is correct for SNAP & FF renewal timelines ....
a. 6 months for SNAP. 24 months for Elderly SNAP.12 months for FF benefits.
b. 6 months for SNAP.36 months for Elderly SNAP.12 months for FF benefits.
c. 6 months for SNAP.36 months for Elderly SNAP.45 months for FF benefits.
b. 6 months for SNAP. 36 months for Elderly SNAP. 12 months for FF benefits.
LaTasha worked at which location as an EC ....
a. Stage
b. Winchester
b. Winchester
In using Experian, do you have to confirm the information within the hub is correct ?
Yes.
Budget, notices, case notes and vrts do not need to be reviewed after a change is completed ....
a. never, make the updates and move on
b. yes and no, depending on what changes were reported
c. it depends on how the ec feels that day
b. yes and no, depending on what changes were reported
When do you apply actual income?
a. when ended income was received the month of app
b. when ended income was received within 2 months prior to app
c. None of the above
a. when ended income was received the month of app
How many weeks is iLearn, & EBMS training in all ....
a. 8 weeks
b. 4 weeks
c. 6 weeks
c. 6 weeks
What is the monthly gross income for a customer working 20 hours a week making $40 an hour?
20x40=800x4.3=$3440
A case split is necessary when....
a. an household won't potentially qualify for two aid units for the same program
b. an household could potentially qualify for two aid units for different program
c. an household could potentially qualify for two aid units for the same program
c. an household could potentially qualify for two aid units for the same program
Which can be used when determining medical deductions....
a. 12, 24, 36 months
b. one time, 12, 36 months
c. One time, 24, 36 months
b. one time, 12, 36 months
When do you update the passthrough payment in a Families First case?
a. As soon as you complete a PRP in EBMS (no matter what)
b. Once the PRP has been returned to the DHS office
b. Once the PRP has been returned to the DHS office
How is gross pay determined if a customer is paid semi-monthly, making $18 hour, working 37.5 hours week?
18x37.5= $675x2= $1350