Negotiate Salary
Computer Basics
Time management and selfcare
Customer service
Bouns Point.
100

Why should you negotiate you salary?

If you don't feel the pay aligns with your education, career level, skill set and experience, you may choose to negotiate for more money.

100

Name this Internet Browsers Icon 

 

What is Firefox

  • Google Chrome

  • Apple Safari

  • Microsoft Edge (formally Internet Explorer)

100

What is Half-work

What is When it takes you twice as long to complete a task because you aren’t completely engaged in the task.

100

Who are the External Customers?

What are Anyone from outside the company who comes to a business to obtain goods or services?

100

Managing Stressful Thinking with STAR

what is STOP!   Think  Act       Reflect/Review 

200

What other form of compensation do company offer?

what is company benefits (health insurance, retirement, paid time off (PTO), overtime, etc.) to gather all of the facts

200

What are the different Computer Types?

What is Microsoft vs. Apple vs. Chromebook

200

What is Single-task

What is doing one task at a time with as little distraction and interruption as possible? 

200

Who are the Internal Customers?


What are Anyone inside the company; your co-workers?

200

Who is responsible for providing customer service?



What is EVERYONE in the business

300

What should you take into consideration when Negotiating Salary?

What is Understanding Your Expenses 

  • Housing

  • Transportation

  • Utilities

  • Health/medications (if applicable)

  • Childcare or child support (if applicable)

  • Etc.

300

Name some of Microsoft 365 applications

what is Microsoft Word, Microsoft Excel, Microsoft PowerPoint, OneNote, Access, Publisher, Microsoft Teams, Skype, Outlook, OneDrive

300

What is the 80-20 Rule


What is 80% of your results come from 20% of your actions.

300

A customer comes into the shop you work in. You are in the middle of unpacking a box of merchandise. When you hear the door open, you…

  1. look up briefly, but say nothing.

  2. stop what you’re doing, smile, and greet the person.

  3. ignore the person completely; after all, the boss told you to have the box unpacked within in the hour.

what is 2 stop what you’re doing, smile, and greet the person.

300

What are some rules when it comes to Planning Ahead?

What is The Night Before: Before you leave work, spend the last 15 minutes organizing your space and making a list of the most important items for tomorrow?

OR

First Thing in the Morning: During your morning routine, write down 3-4 most urgent items to be addressed today and work on those when you are most productive.

400

Should you take is if a company deiced to add 50 cent more to your salary after negotiation? 

What is yes

400

 what does each platform use (Microsoft vs. Apple vs. Google) when it comes to Storage, Word Processor, Presentation, Data, Video Conferencing, Survey or Assessment, Mail, Internet Browser

Microsoft

Sharepoint

Word

PowerPoint

Excel

Teams Meetings

Forms

Outlook

Edge

Apple

iCloud

Notes

Keynote

Numbers

n/a

n/a

iCloud Mail

Safari

Google

Drive

Docs

Slides

Sheets

Meet

Forms

Gmail

Chrome


400

What is Keystone Habits


What us Keystone Habits:

  • Having family dinners

  • Making your bed every morning

  • Exercising regularly

  • Tracking what you eat

  • Developing daily routines

  • Meditating

  • Planning out your day

400

You are on the maintenance staff at a mall. You are leaving for your break when a customer tells you the sink in the restroom is clogged up and overflowing. You…


  1. immediately rush to the restroom to see what you can do to fix the problem.

  2. tell the customer you are leaving for your break and he’ll have to report it a the mall office on the 3rd floor.

  3. call your supervisor on your 2-way radio and tell them to send someone over.


What is 1 immediately rush to the restroom to see what you can do to fix the problem.

400

What are some Steps to Take After a Job Offer

What Get the specifics about the job offer- hours, scope of work, compensation, etc.

  • Ask about next steps like drug testing or background checks.

  • Do not cancel other job interviews until you have officially received the job!

500

List five things you should you take into consideration when negotiating your salary.

What is Geographic location

what is Years of experience

What is education level

what is skills

what is Licenses and Certifications.

500

What is this and what is it use for

What is 

  1. Audio jack- speakers and headphones

  2. USB- wireless mouse, flash drive, wireless presenter remote, etc.

  3. VGA- converts video to monitor, projector, or screen

  4. HDMI- converts video and audio to monitor, projector, or screen

  5. Ethernet- connects modem for internet connection

500

List one physical, Emotional and social/spiritual self care you currently practice as

What is your self-care routine?

500

While stocking clothing in a major discount store, you overhear two customers chatting. One customer asks the other, “Do you think the light bulbs are in housewares or hardware?” You…


  1. continue working. It isn’t polite to eavesdrop.

  2. approach the customer and direct them to the correct department and aisle number.

  3. walk past the customers without saying a word since you don’t work in either department.

What is 2 approach the customer and direct them to the correct department and aisle number.

500

    Name some of this Keyboard Shortcut Commands

Ctrl-A

Ctrl-X

Ctrl-C

Ctrl-V

Ctrl-F

Ctrl-G

What is  

Select all: Ctrl-A

Cut item (image, text, graph,): Ctrl-X

Copy item: Ctrl-C

 Paste item: Ctrl-V

Find word in document: Ctrl-F

Find again: find next occurrence from item previous found: Ctrl-G

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