Unauthorized Guests
Pest Control
Maintenance & Cleanliness
Lease Violations
Fire & Safety
100

How long can a guest stay without notifying management?

What is 14 days?

100

How often should you dispose of your trash to help prevent pests in your unit?

What is daily?

100

True or False: Being locked out of your unit/ lost keys is classified as an emergency after working hours.                          


What is False? It is the resident's responsibility to contact a locksmith after work hours.

100

What is a common lease violation related to pets?

What is having an unregistered pet or not cleaning up after your pet?

100

What number should you call in case of a fire?

What is 911?

200

True or False: Guests can use your parking spot without permission.

What is False?

200

Who should you contact if you see pests in your apartment?

What is the main office/ property manager?

200

Where should residents dispose of trash & grease?

In designated dumpsters/ garbage bins. Grease in the sink can cause major plumbing issues.

200

Name the 2 designated smoking areas.

What is at least 25 feet from the buildings; not within 10 ft of common aread entry door; on balcony/ patio?

200

True or False:  It is okay to smoke in or around the unit while using Oxygen.

What is False? This is considered an immediate threat to the safety & well-being of self & other residents, as well as a threat of damage to the the unit & community.

300

What is considered an unauthorized occupant?

What is someone who stays longer than the lease allows without approval?

300

When should you contact someone if you see pests in your apartment?

What is immediately?

300

True or False:  Not passing home inspections can lead to a lease violation

What is True? 

300

Nonpayment of rent can lead to... 

What is a late fee, court costs, or termination of lease?

300

True or False: During a medical emergency, you should first pull the emergency pull cord.

What is False? The pull cords are not connected with any police, fire, or rescue services.  Hud also require that all systems be visible, not blocked.

400

Name a potential consequence of having unauthorized guests.

What is a lease violation notice?

400

What can you do to prevent pests in your apartment?

What is maintain a clean home & properly store food?

400

Name at least 2 ways to report a maintenance issue.

What is calling the main office?

What is emailing a request?

What is the rental portal?

400

True or False: During a fire or fire drill it is okay to take the elevator.

What is False? For safety reasons, you should never use the elevator during a fire or a drill.  You risk geting stuck or potentially harmed. Always exit the building & if you are unable, make sure to get the fire department's/ staff's attention for assistance.

500

Why is it important to notify management about long-term visitors?

What is to get approval & to avoid a lease violation?

500

What steps should you do to prepare for pest control?

What is empty out kitchen cabinets & other problematic areas for proper treatment?

500

True or False:  We may enter your unit without your consent in the event of an emergency.

What is True?

500

True or False: It is possible to obtain a lease violation for not vacating your unit during a fire or fire drill.

What is True? Always practice vacating the building whenever you hear the fire alarm.  This is for your safety.  If a real fire occurs, you will be ready.

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