Types of Change
This type of change is an ongoing effort to improve products, services, and processes.
Continuous Change
These improvements make operations more efficient or raise production levels.
Technology Innovation
This involves creating an organic structure temporarily to foster innovation.
Switching Structures
The first step in implementing change is establishing this.
Sense of Urgency
Defined as an integrated pattern of knowledge, belief, and behavior.
Culture
Caused by market trends shifting production to meet customer demands.
Disruptive Change
Innovations in organization structure, policies, and reward systems fall under this type.
Strategy and Structure Innovation
Departments specifically dedicated to innovation and R&D.
Creative Departments
This group is established to guide and support the change process.
Coalition
A company that continuously facilitates learning and transforms itself.
Learning Organization
This type of change occurs when organizations move away from equilibrium conditions
Episodic Change
This type of innovation changes employee values, attitudes, and beliefs.
Culture Innovation
A “company within a company” focused on new ideas.
Venture Team
Passionate individuals who drive ideas through obstacles are called this.
Idea Champions
Diversity recognizes that each individual is what?
Unique
Name the three types of change discussed in the chapter.
Episodic, Continuous, and Disruptive Change
The adoption of an idea or behavior is new to the organization’s industry or environment.
Organizational Innovation
Extending the search for innovation beyond organizational boundaries.
Open Innovation
What is the strategy for overcoming resistance, such as communication or training?
Top Management Support (others: Participation, Alignment, Communication & Training)
Recreating a core business process to improve quality, output, or reduce costs.
Reengineering
Which type of change typically begins small but ultimately replaces an existing product or service?
Disruptive Innovation
Name the four strategic types of innovation and change.
Technology, Products/Services, Strategy/Structure, and Culture
Soliciting ideas and services from online volunteers instead of employees.
Crowdsourcing
Name at least one of the techniques for overcoming resistance to change.
Top Management Support, Participation, Alignment, Communication, Training
Identify the three OD culture change interventions.
Large Group Intervention, Team Building, and Interdepartmental Activities