Chart / Medical Record
Charges / Orders
Billing / Financials
Where Do I Find
Thrive Pet Healthcare
100

Where I can print or email full medical records from a patient's chart

What is the Tools Tab (also available under the Info tab)

100

Where I will enter charges to build an invoice, every time

What is the Orders bar inside of an encounter

100

How I can tell that the owner has an outstanding balance/a due invoice

What is the orange "Due" tag next to the Billing tab

100

.... the Support Chat

Where is the question mark in the top right corner near my name

100

The name of the new software you are learning!

What is Vetspire

200

This is where I would find our scanned paper records that the team has been working on uploading to Vetspire

Where is Prior Records section of the Patient Chart

200

These TWO places in an RX label are where I put the volume of injectable medication administered to ensure the invoice reflects the correct price and our medical record is accurate

Where is the "Dose" and "Quantity"

200

When I am collecting one payment to close 2 separate transactions, I would want to start with this button

What is the New Transaction button

200

... End of Day reporting

Where is is the Financials tab

200

This is where I can find updates, bug fixes, and new enhancement announcements within the Live Vetspire site

Where is the little blue and purple V thing in the top left corner

300

This spot in the patient's Chart is where I would manually add a reminder for an Optho Recheck in 6 weeks

Where is the Patient Reminders section underneath the Client Note

300

This is where I would want to start when ordering up a test to send to Antech for today's appointment

What is in the blue "+Order Lab" button just above the Orders bar

300

Where I can find the total list of finalized invoices that we are still owed money for

Where is Accounts Receivable tab under Financials page

300

... a patient's co-owner and their phone number

Where is the Client Information page

300

This is where the Thrive Home Office is located

Where is Austin, TX

400

This spot within an Encounter is where I would add a reminder for a Recheck Appointment in 2 weeks

Where is the Set Appointment Reminder in the Follow-up section (almost all the way at the bottom of the Encounter)

400

The part of a patient's chart where I can make estimates for services done at a later date

What is the Billing Page > New Estimate

400

Where testing or training has been occurring and where it can continue long after we leave!

What is the SANDBOX

400

... a place to search the Vetspire database using a client's email address

Where is the Clients tab

400

This is where you will go for support/questions after Go Live

What is the Chat function within Vetspire or submit a Help Desk Ticket (through Vetspire or The Support Hub)

500

Where any open/unsigned Encounters for a patient will be within their chart (Hint: not your Dashboard)

What is to the right of the Tools tab

500

Ordering these can help us save time for commonly grouped items (EX: Uveitis Work-up, CAER Exams and fees, Bilateral Enucleation)

What are Packages

500

This locks an invoice and will then create a "Due invoice" that cannot be edited after midnight

What is the Finalize Button

500

... Tasks and Open Encounters with my name associated with them

Where is my Dashboard

500

This tag/code is added to every exam to help Thrive as a company increase employee wages/bonuses across the country

What is the Clinical Support Fee

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