Account Management
This 3-letter acronym stands for the expected amount of time it should take to complete something
What is "SLA"
WFS fees can be estimated using this resource
What is the WFS Calculator
This term refers to internet users that visit a website
What is traffic
This program allows Sellers to advertise
What is WMC
You work from one of these every day
What is a computer.
A way of listening and responding to another person that improves mutual understanding. Examples of this include nodding your head, holding eye contact and not falling asleep
What is active listening.
This is the base fulfillment fee for products that weigh less than 1 pound
What is 3.45
The ratio of transactions to sessions, expressed as a percentage
What is conversion rate.
A new program that guarantees used products are resold "as good as new"
This is the top performing GMV category in Home
Furniture
The SMB Account Management program is this many weeks long
What is 8 weeks
This service allows Sellers to absolve themselves of the responsibility for labeling their items, saving them time and effort when committing items to WFS
What is the Prep Services program
A key performance indicator measuring the rate of finished product deliveries made in time
What is on time delivery rate.
A program that allows Sellers that want reviews visible on Walmart that were acquired off-site
What is reviews syndication
This person is the GM of ETS
Who is Justine Van Buren
A Seller that is known to commit fraud is sometimes said to be wearing this color hat
What is black hat.
This consolidated guide located in our SharePoint walks Sellers through WFS step-by-step
What is the WFS Routing Guide
This section of any ecommerce site is the most important for a Seller to own. It allows a customer to easily click and purchase items in seconds
What is the Buy Box
A special service for new WFS Sellers that have high GMV and are managed by SAM
What is Whiteglove.
This day drives the most sales for Home.
What is Cyber Monday.
This 3-letter acronym refers to the document submitted by Account Managers weekly to summarize their BoB output over the course of the week
What is WBR.
This is the current weight limit for products sold through WFS
A type of code printed on retail product packaging to aid in identifying a particular item
What is a UPC.
This program allows Sellers to create temporary price reductions for their products in-exchange for higher page indexing and special page placement
What is Flash Picks
This is the top selling brand for the Home division in Flash Picks
What is Dyson.