INTEGRITY
Integrity means doing the right thing even when this is not present.
What is supervision?
Before knocking, a rep should always observe this.
What is the home environment?
This treatment applies product to the exterior foundation of the home.
What is power spray?
Most homeowners initially feel this emotion when the doorbell rings.
What is skepticism?
EcoShield’s primary sales method is this.
What is door-to-door sales?
The most common homeowner objection at the door is this.
What is "I'm not interested" ?
According to the manual, integrity builds this with homeowners.
What is trust?
The homeowner decides if they trust you within this time frame.
What is the first few seconds?
This treatment targets insects at the source in the soil.
What is granulation?
Homeowners respond best to reps who appear this.
What is professional?
Territory density is important because it improves this.
What is efficiency?
An objection is usually a lack of this, not a lack of need.
What is information?
Integrity on doors directly impacts this long-term outcome.
What are sticky accounts?
Knocking aggressively usually causes this reaction.
What is resistance?
This treatment focuses on open areas like lawns and yards.
What is deep soil treatment?
Asking questions helps homeowners feel this.
What is understood?
The map with marked homes represents this strategy.
What is economies-to-scale?
After an objection, a sales rep should...
What is move the customer?
Lack of integrity eventually leads to this result for a sales rep.
What is getting fired?
The correct tone at the door is confident but not this.
What is being pushy?
Entry point treatments target pests entering through these areas.
Pushing too hard usually triggers this reaction.
What is resistance?
The manual discourages random knocking because it reduces this.
What is productivity?
The correct first response to an objection is to do this.
What is addressing it? (yes, address, close)
Integrity requires a rep to recommend what is best for the homeowner, even if it reduces this for the rep.
What is commission?
A calm, controlled approach helps reduce this from homeowners.
What is defensiveness?
The goal of all treatments combined is this.
What is pest prevention?
Confidence without arrogance creates this perception.
What is trustworthiness?
The business model relies on reps controlling this variable.
What is effort?
Responding emotionally to objections causes this.
What is losing control of the sale?