CONTRACTS
3 EXTREMELY important parts of the INSTALLMENT CONTRACT
What is: Finance charge, RATE, Monthly Payment, Monthly Payment Date
NEEDED WHEN KY DL ADDRESS DOES NOT MATCH ADDRESS ON APPLICATION
What is: POR
THE MOST WE CAN MAKE ON EMRP AND THE DOLLAR AMOUNT THAT MAXES OUT PROFIT?
What is: $1450/$2400
VEHICLES YOU CAN WIN LUNCH UPON SELLING
What is: ANY OF THE pink stickers (ex. DODGE DURANGO)
THE BEST TOTAL LOSS CUSTOMER TESTIMONY TACTIC
What is: SELL EMOTIONAL RESULT
The best way to confirm income type
What is: Are you salary or Hourly?
CAR INSURANCE REQUIREMENT WHEN FINANCING WITH GLS
What is: 6 MONTH POLICY
THE AVERAGE % GAP COVERS THROUGH OTHER INSURANCE COMPANIES
What is: 25%
WHAT HAPPENS TO A TEMP TAG AFTER IT A CAR RETURNS
What is: PUT TEMP TAG IN BACK OF TEMP TAG BINDER (KEEP FOR LIFE!)
TACTIC TO USE WHEN A CUSTOMER DOESN'T WANT TO DRIVE FROM FAR AWAY
What is: "Mr. & Mrs. Jones" - customers drive from that far all the time AND ease of process
Info needed for TRADE APPRAISAL in "ACE"
What is: Lender, Per Diem, Payoff & Acct. #
INFO SHOWN ON UPDATED INSURANCE POLICY
What is: CUSTOMER NAME, VIN, DATE
AN EFFICIENT WAY TO OVERCOME EMRP OBJECTION: I CAN’T AFFORD IT?
What is: Reduce to ridiculousness OR One Bad DAY OR IT’S EASIER TO COME UP WITH $2/DAY THAN A $3,000 UNEXPECTED REPAIR BILL
THIS CHANGES WHEN MILES ROUND UP TO THE NEXT THOUSANDTH MILE?
What is: PRICE STICKER
WHAT YOU DO WHEN A CUSTOMER WANTS TO BOOK APT 5 DAYS AWAY?
What is: TENATIVE APT AND FLWP DAY 3 TO CONFIRM DAY/TIME… CALL DAY BEFORE APT/MORNING OF/TIME OF/1 HR AFTER/1 TIME BEFORE EOD, AND 1ST THING NEXT MORNING
An efficient way of explaining the CONDITIONAL DELIVERY AGREEMENT
What is: "WE OWN CAR UNTIL WE GET PAID FROM BANK OR CHECK CLEARS"
WHAT TO LOOK FOR WHEN YOU GET A PAYSTUB
What is: CUSTOMER NAME/ADDRESS, EMPLOYER NAME/ADDRESS/PHONE NUMBER, YTD/TAXES, PAY DATES, PRE-CALCULATE SEE IF YOU NEED A START DATE AND SEE IF IT MATCHES WHAT IS ON CREDIT APP.
WHY GAP WON'T COVER A CLAIM?
What is: IF INSURNACE DOESN’T COVER T/L AND IF CUSTOMER OWES LESS THAN CAR IS WORTH
3 GOOD MOMENTS TO SEED PLANT "eMRP"
What is: ON PHONE WHILE BOOKING APPT, DURING FACT FIND & DURING PRESENTATION
QUESTIONS ASKED TO THE CUSTOMER TO ENSURE YOU BOTH ON THE SAME PAGE
What is: MICROCOMMITMENTS
Info needed for Outside Financing/Credit Union
What is: "CORRECT BANK NAME/ADDRESS/BUYERS ORDER SIGNED BY CUSTOMER AND MANAGER/CASHIERS CHECK"
SOMETHING A CUSTOMER PUTS ON DMV DOCUMENTS THAT IS NOT ON THE APPLICATION MOST OF THE TIM
What is: MIDDLE NAME
NOT SPOKEN ALOUD WHILE PRESENTING FINANCING NUMBERS?
What is: THE ACUTAL NUMBERS/AMOUNTS OF EACH SECTION ON LEFT SIDE MENU
OUR 3RD ROW-HYBRID AWD VEHICLE PRICED AGGRESSIVLY RIGHT NOW?
What is: MAZDA CX90
ONE VALUE STATEMENT FROM EACH TEAM
BEYONCE CHOOSES WHOSE IS BEST :)