Been There Done That
I can use this space within Epic to verify my logon department, environment and user information.
What is the Hyperspace Title Bar.
This workflow contains the Arrived button for easy population of the patient's arrival date and time.
What is Quick Registration.
True/False: Personal Family guarantor accounts are automatically created for all ED patient encounters.
What is True.
This icon displays in the Reg column advising a patient's Full Registration is complete.
What is a green checkmark.
We use this button from the ED Track Board to access the quick registration workflow.
What is the Arrival button.
Name the workspace that provides access to detailed workflow documents.
What is the Learning Home Dashboard (LHD).
I verify the patient's insurance and guarantor information during this workflow.
What is Full Registration.
Only the billing office can reprint a patient receipt.
What is False.
ED Registrars can access the Print Forms activity or the Patient Storyboard to reprint receipts.
True/False: I am able to determine if a patient's outside records were queried from the ED Track Board.
What is True.
View the CE Rcrds column.
True/False: Only ED registration staff can execute a Care Everywhere query.
What is False.
All hospital staff have the ability to query for outside records.
True/False: I am only able to change my logon department during my initial login.
What is False.
Click the Epic button drop down and select "Change Context."
True/False: Care Everywhere can only be accessed during Full Registration.
What is False.
This can be accessed from the ED Track Board and Arrival (Quick Registration Workflow) as well. Refer to policy on when it is appropriate.
This activity provides me with important co-payment, coinsurance and benefit details at a glance.
What is the RTE (Real Time Eligibility) Response History tab.
The ED Track Board denotes potential patient duplicates using this visual cue.
What is Italicized and Bolded patient names.
Name the central workspace for ED registrars to view the current status of a patient's registration.
What is the ED Track Board.
These two visual cues allow me to verify I am in the right patient chart.
What is the Patient Workspace Tab and patient Storyboard.
I only access the Documents section of the registration navigator for a patient to sign the Notice of Privacy and Consent Forms during this workflow.
What is Quick Registration.
We use this term to describe a guarantor that was once effective but is no longer needed.
What is Deactivate.
This color displays in the far left column of the ED Track Board indicating the patient is with the nurse/physician.
What is pink/salmon.
True/False: You must create a new hospital account for each patient in the ED?
False- Hospital Accounts are created automatically upon arrival.
True/False: I can add a new patient guarantor from the Hospital Account Record (HAR)?
What is False.
Adding a new guarantor to the patient account is done from the Interactive Face Sheet (IFS), changing a guarantor for the encounter is done from the Hospital Account Record (HAR).
I use the Checklist activity during this workflow.
What is Full Registration.
True/False: I can see if a copayment was collected from the ED Track Board.
What is True.
Look at the Copay Paid column.
True/False: Double clicking on a patient from the ED Track Board will open the Full Registration workflow.
What is False.
The Quick Registration/Arrival workflow displays. Single click the patient from the ED Track Board and click the Registration activity button.
What is the default guarantor type in the ED?
What is Personal Family (P/F).