Promos
What is the difference between "Better Deal Closers" and "Closing Credits"
Monthly vs Lump sum
What is a tool that discloses transparency during the sales process?
View Together
T or F
Its ok to send a customer a text through the lead instead of calling?
NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
What does Base GP commission % start at?
25%
Whats the biggest day 1 Change for processing with Team?
iPads!
T or F
BDD can stack with NGPO?
T - BDD CAN STACK WITH NGPO (EXP 5/27)
When starting a NEW account what is REQUIRED after pulling a credit app?
UPLOADING Previous Carriers BILL
When completing VZ Engage calls what is the BEST way to ensure you are generating SOLID traffic IN?
Viewing the account and checking on their experience with products utilized. Ensuring appointments are setup!
Non-Serialized once per month
Serialized once per day
T or F
You can offer the BYOD+ discount for 2 upgrades?
NOOOOOOOOOOOOOOOOOOO
When upgrading a device, what is the EITHER OR option and how can you setup to CLOSE?
BYOD+ You can either repurpose this device and get a discount towards the upgrade OR you can trade in your device to get a discount towards the upgrade. PRO CLOSE: Build a QUOTE for BOTH options before PRESENTING!
What should we be doing with every customer that comes in? For what?
Account analysis!
How long should 10 Calls realistically take you? Per call?
half hour ish
What metric is Team the best at that we are the worst at?
SMB
Who was the guy on the call?
Mike Trimble CSO
What is the GOAL for BYOD+ adds?
15%
What is one way you can verify APP and Chatter were setup properly?
Chatter through the dashboard. Verifying the proper phone number.
App can be checked through MY REP business card!
What was your stores completion for VZEngage as of yesterday?
36%
What are the PAY DATES with Teams, and how does this break down?
The 10th & 25th. Each paycheck will be commissions earned between two week periods.
Name 5 uses that a customer could have for a BYOD+ phone?
explain
What are the BENEFITS of selling AGED items? Name all 4
EXTRA $90 GP
Removal of DL $$
$150 EXTRA Acc $$
Extra discounts for your customers!
When a customer comes in to start a new account what is the VERY FIRST thing we need to do?
Check approval and financing.
What are the 2 easiest things to sell over the phone?
VHI and Perks!
What are the categories that ACCELERATE?
PGA: 10 OR 15
VHI: VARIES on Location
ACC$$: $95 88%TTS
PERKS: 30
PROT: 62% NEW +VZHOME qualifier
UPS: 40
GP: $12,000 OR $8,000
What counts for Team's 40 Upgrades Accelerator
A. Consumer SP Ups, SMB SP Ups
B. Consumer SP Ups
C. Consumer SP Ups, SMB SP Ups, Pull Thru Ups
D. Consumer SP Ups, Basic Phone Ups, Pull Thru Ups
C. Consumer SP Ups, SMB SP Ups, Pull Thru Ups