Vision
Siebel
On 24/7
Enrollment
Unix
100
This defaults to the last 7 days if not specified.
What is the Received Date search?
100
You do this to find information in Siebel.
What is query?
100
The tool that allows Emdeon employees to emulate users.
What is the Admin tool?
100
Designed to expedite the capturing and sharing of enrollment setup forms.
What is the Enrollment Tracking form?
100
Identified by a dash.
What is a file?
200
CORN stands for this and is a unique identifier for a claim.
What is Claim Original Reference Number.
200
The easiest method of adding an Activity to a Service Request that auto-populates some information.
What is the Activity Wizard?
200
These allow users to have access to the correct options and forms for their account.
What are selected roles?
200
GEMs stands for this.
What is Global Enrollment Management System?
200
A way that Emdeon uses Unix.
What is to store information or to view claims/ERAs?
300
You do this to see exactly what a client is seeing in their account.
What is emulate.
300
This tab is used to house all Service Requests across Emdeon.
What is the Service tab?
300
This piece of information is used to create On 24/7 logins in most cases.
What is an email address?
300
These control how reports are formatted and delivered back to you.
What is Report Formats and Report Types?
300
A liason between a kernel and a user.
What is a shell?
400
Fifteen months back.
What is how far back you can search claims in Vision?
400
The column in an account's Contact list that indicates if a person is set up with an ON 24/7 account.
What is login?
400
These allow clients to specify the types of CSAs they would like to view.
What are Preferences?
400
This must be a four digit alpha-numeric and begin with either an A, B, N, C, D, E, F, V, or W.
What is a TSO?
400
Houses a device such a printer or terminal.
What is a special file?
500
Name three types of claim searches.
What is Insured/Provider, Claim File, Submitter, Payer Summary, File Summary, and/or Find Claim?
500
Name two fields that determine where a Service Request is routed.
What is Area, Subarea, and/or Product.
500
A client can do at least these three things for themselves in On 24/7.
What are create an SR, add attachments, view CSAs, requeue ERAs, requeue reports, view payer list or Payer 20/20, view video library, etc?
500
The overall corporate entity of a vendor (i.e. IDX, Medical Manager, or McKesson).
What is a Vendor Organization?
500
A single directory.
What is a root?
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