The Social Lens
This term describes how "difference" isn't natural, but is created through language and everyday interactions.
What is Social Construction?
Using "He" as a universal term creates this status for women in the workplace.
What is the "unseen other"?
The "no-win" case study involved this person who was reprimanded for being "cheeky" at a bank.
Who is Susan?
This metaphor represents an invisible barrier preventing advancement regardless of talent.
What is the Glass Ceiling?
This is the risk of management trying to ignore racial or ethnic labels to avoid discrimination.
What is "colour-blindness"?
This tool shows both predetermined (race/gender) and flexible internal characteristics.
What is the Social Identity Wheel?
It is argued that language isn't just a way to phrase thoughts, but is actually the "_____" of thinking
What is the substance?
This leadership model celebrates dominance and competition as "masculine pride."
What is "Macho" leadership?
This newer metaphor acknowledges that barriers aren't just at the top, but are encountered at every turn.
What is the Labyrinth?
Many gay and lesbian employees use "strategies of _____" to protect themselves in the workplace.
What is silence?
This is the paradox where organizations claim to value diversity but actually gravitate toward "sameness."
What is the Paradox of Diversity?
This researcher notes that focusing on identity labels can backfire, making an individual a "spokesperson" for a group.
Who is Deborah Tannen?
This is the term for the "invisible pressure" men face to move up in female-dominated professions.
What is the Glass Escalator?
A leader’s behavior is a "vital clue" to employees because it reveals this.
What are the organization's true values?
This phrase describes the emotional act of separating one's sexual or personal self from their work self.
What is "splitting the self"?
This "lose-lose" situation occurs when minorities are judged for both blending in and standing out.
What is a Double Bind?
In the classroom case study, these specific students dominated the "Community and Identity" project.
Who are Native English speakers?
Organizations may use a "feminine touch" as a resource to defuse these two types of situations.
What are dangerous or awkward situations?
While the glass ceiling suggests a "straight climb," the labyrinth is described as these two things.
What are complex and multi-layered?
If a minority group member expresses feeling like an outsider in a "colour-blind" office, they may be blamed for failing to do this.
What is "blend in"
Organizations such as schools do not just reflect difference; they actually do these two things to it.
What is "produce and reinforce it"?
This specific phrase describes how language creates a ranking system rather than just describing reality.
What is "creating a hierarchy"?
This specific "taboo" describes why physical closeness between men is policed in Western workplace cultures.
What is the Anglo-Saxon taboo?
For women of color, the labyrinth is even more complex because their identity is often being _____ by the policies meant to protect them.
What is "denied"?
he three specific "strategies of silence" mentioned in the research by Ward and Winstanley are denial, overcompensation, and this.
What is splitting?