RBC Express VS PayEdge
This service offers pay as you go billing.
What is RBC PayEdge?
The cost of RBC Express.
What is: Once client is referred, our experts will provide a quote based on the services required?
This is the charge amount for USD and CAD wire transfers.
What is $15?
This is the best time to use discovery questions.
What is before placing the client on hold and making the referral?
We can send information directly to our client using this tool.
What is Content Push Tool?
This service allows clients to move funds to any Canadian bank accounts.
What are RBC PayEdge and RBC Express?
Clients must have these EAL limits to be referred to RBC Express.
What are 016 or 017?
True or False, you need an RBC account to use RBC PayEdge.
What is False? Most Canadian businesses of any size, even if not RBC clients. (some categories are prohibited)
This is a great alternative solution after EAL discovery; client is seeking higher etransfer limits.
What is RBC PayEdge?
This is an internal resource site to gather information related to RBC Express and RBC PayEdge.
What is Products and Services under cash management?
This procedure is leveraged to make a referral for either service.
What is "RBC Express Referral and RBC PayEdge Referral and Call Handling"?
True or False, a referral can be completed without the MCA being accepted.
What is False? In order to be completed the MCA 60002/60003 must be accepted.
These types of payments can be made by small business with RBC PayEdge.
What are wire transfers, etransfers, ACH, & Bill payments?
During silent discovery, these types of transactions in TBS can show a need for RBC PayEdge.
What is lots of etransfers and etransfer fees?
RBC Advisors can call this number for cash management and operations help desk.
What is 1-866-784-9369?
This platform allows you to delegate tasks to multiple users within your organization.
What is both RBC Express and RBC PayEdge allow unlimited # of users?
The telephone number for RBC Express for clients.
What is 1800-769-2535?
This is the limit for RBC PayEdge etransfers.
What is $25,000 per payment?
This is when you use open ended questions.
What is when you want to know more information from the client?
These are hours of Cash Management Operations.
What are:
English
· 6:30 PM Sunday - 2:30 AM Monday
· 7:30 AM Monday - 2:30 AM Tuesday
· 7:30 AM Tuesday - 2:30 AM Wednesday
· 7:30 AM Wednesday - 2:30 AM Thursday
· 7:30 AM Thursday - 2:30 AM Friday
· 7:30 AM Friday - 9:00 PM Friday.
French:
8:30 AM - 6:30 PM Monday to Friday
True or False. OLB can be used in conjunction with these services.
What is True? All platforms can be used with OLB.
What are Clients who are managed?
These accounting platforms support direct API connectivity.
What are Quickbooks Online, Xero and Sage Accounting?
This is when you use closed ended questions.
What is when you want to clarify something specific with the client?
Our clients would look for resources related to RBC Express platform here.
What is Payment Solutions in public website under Business?