SENDING FAX
RECEIVING FAX
MOBILE APPS
PC APPLICATION
WEB NAVIGATION
100
When a confirmation e-mail says the fax failed but the receiver actually received the entirety of the fax!
What is 't.30, t.38, bad connection, irrelevant data did not go through and so the perspective is the entire fax did not succeed, therefor the fax was a failure
100
This plan has 150 inbound pages and 30 outbound pages
What is ' the old version of the efax Plus plan'
100
Using touch controls to edit an existing fax document on my phone
What is signing a fax
100
Allows me to print documentation and images to .efx
What is the Efax Printer
100
Allows me to share files with up to 20 people per use, 3 GB worth of data!
What is Large File Sharing
200
The domain i need to put at the end of the fax number when sending a fax. ex: 13232972490@??????.com
What is efaxsend.com
200
The e-mail address that delivers my efax faxes to my personal or private e-mail address
What is message@inbound.efax.com
200
The name of the app store I use to locate apps for my Iphone device
App Store
200
The file format I can save efax messenger documents to
.efx
200
The amount of login attempts it takes to lock me out
What is 4
300
The amount of recipients I can send to when i send from the efax messenger application for PC
What is unlimited
300
The amount of time a fax is stored on the website
What is until the account is closed or a web-user deletes the fax in question.
300
The internal team who can allow you to review the mobile app on its respective Iphone or Android device
What is RS
300
The three main functionalities Efax Messenger is used for
What is Sending Faxes, Signing Faxes, Making customer coverpages
300
The payment method required on an efax account to be able to add a new fax number from within the website and NOT through customer support
What is credit card
400
The limit of fax recipients when faxing via mobile app
What is 1
400
This customer does not receive the fax attachment by e-mail. They receive an e-mail indicating to view the fax they must log into the website. The feature controlling this is called...
What is Enhanced Security/ Secure Storage
400
The procedure required to follow when a customer has feedback regarding the mobile app
What is forward the concern to Christopher Hawley via e-mail
400
This feature is found in the help menu and allows you to download the website settings, providing the coverpage functionality with up to date information when faxes are composed.
What is Register Messenger/ Check account for updates
400
The tab a customer must click on to modify settings for inbound and outbound faxing
What is update account
500
A customer sends a fax and discovers the fax fails for transmission reasons. You have the customer contact the receiver to adjust these settings:
What is ECM, Baud-Rate
500
A customer cannot receive a fax from a fax machine sender. No pages are received and the sender indicates the connection fails because of communication error. The customer asks you what the efax baud rate is for receiving and sending
What is 9600 receiving, 14400 sending
500
the utility found in the phone that allows instantaneous scanning of a physical fax document, in real-time
What is the camera
500
Sending a fax causes an error indicating to check account name and password, the solution is to
What is install the latest version of messenger
500
Efax has an e-mail account available to efax customers as a value-add. customers can give out the email address we assigned them and receive/send emails to colleagues/whoever. The customer can locate this value add in the _________ tab
What is View Faxes/ Message Center
M
e
n
u