OCR/C-Builders
Office, IRA or OA tool?
Solve
Dave Ramsey/ Ric Edelman
Miscellaneous
100

Controller Response- I don't have time to talk right now (at work, in a meeting, etc). 

  • I understand. My role only takes 2-3 minutes to understand what kind of assistance you are looking for so that we can recommend the right resources. What kind of help are you looking for?
  • I understand but/or I can certainly be very quick, only 2 or 3 minutes? Great, what kind of help are you looking for?
100

50 years old, single, still working.

Rollover IRA- $15k

Cash savings- $40k ($20k is emergency fund)

IRA team. Half of the cash assets are emergency fund and are not liquid. Roll over IRA can be managed by IRA team. 

100

Goal: Prospect wants to retire early because he hates his job and wants to move to the Bahamas. 

Concern: Worried that he isn't saving fast enough to retire when he wants. 

Strategy: Prospect doesn't have much financial knowledge and has been using index funds to make his investment decisions. 

Based on our conversation, I would recommend meeting with our planner Peggy Carter. I know that you're concerned that you don't have enough saved up for early retirement. Peggy will review your current investments and help you optimize how you are saving for retirement. That way you can see when you'll be able to retire and spend your time on the beach. Peggy's soonest availability is on....

100

What credential does a planner need to have in order to get Dave Ramsey leads?

Where do you look to see if the planner has that credential?

Can you set Dave Ramsey with L-EFS planners?

The planner needs to be a SmartVestor Pro (SVP). Previously known as Endorsed Local Provider (ELP). 

Look at the planner's bio on the locator app.

No, only L-FE planners can get leads from Dave Ramsey. 

100
What are the 4 SalesKey personalities? Describe their energy ( high or low) and connection style (logic or rapport).

Controller- High Energy/Logic

Empathizer- Low Energy/ Rapport

Analyzer- Low Energy/ Logic

Performer- High Energy/ Rapport

200

Controller Response- I already have an advisor. 

  • That’s great! We’re not looking to sever any relationships. The top financial gurus/publications recommend getting a 2nd or 3rd opinion on your portfolio to ensure that you’re not missing out on any opportunities to reach your goals. What goals are you working towards right now?
  • That’s great! When was the last time you got a 2nd opinion?
200

33 years old, married, and both are working.

Previous 457- $25k

Roth IRA- $10k

Current 401k- $75k

Taxable account- $16k

Cash- $60k (emergency fund)


Office Appointment. Previous 457, Roth IRA and taxable account meet $50k investable asset qualification. 

200

Goal: Prospect is married w/ kids. Looking for help with retirement and college planning.

Concern: Recently received a settlement of $200k that took care of Baby Step 2 & 3. They have $100k left to invest but don't know what to do with it.  

Strategy: No previous investing experience. Has never met with an advisor before. Baby Step 4. 

Based on our conversation I would recommend sitting with our SmartVestor Pro, Erik Selvig. Erik will teach and guide you through a financial plan that wisely invests your money to help you prepare for both your retirement goals, as well as your kid's college expenses. That way you can have peace of mind that you doing everything you can to save for your family's future. Erik's soonest availability is...

200

What are Dave Ramsey's 7 baby steps (in order)?

Step 1- Save $1k

Step 2- Pay off debt (debt snowball)

Step 3- 3-6 month emergency fund

Step 4- Invest

Step 5- College

Step 6- Pay off house

Step 7- Give

200

What is the updated dial/nurture sequence?

-Smart Asset< 25k: VM/EM on 1 & 3 (drip max on 4)

-Dave Ramsey NB/ Wiser Advior <50K/ Smart Asset Low Match & Remote Lead: 1,3, & 5 (drip max on 5)

- All other leads: VM/EM on 1,5, &9 (drip max on 10)


300

Controller Response- Just send me an email

  • Sure, I can send you an email. I want to make sure the information that I send is relevant to what you are looking for. What kind of help are you looking for regarding financial planning?
  • We actually already sent you an auto-generated email but that email is fairly generic. My role is to get you in like with the best resources. Can I ask you a few questions?
300

65 years old, single, retired for 3 years. 

Pension (currently drawing) -$2.4k a month

Social Security- $1k a month

Annuity (Surrender fees for 2 years)- $4k a month. 

Cash- $20k

OA tool. They have already started the pension, so there is no lump sum option. They do not have enough cash to qualify. The annuity is not near a surrender free/maturity period. 
300

Goal: Prospect is retired and wants to leave a good legacy to his kids and grand kids. 

Concern: No specific portfolio concerns but wants to ensure that his family uses their inheritance wisely. They don't have much financial knowledge. 

Strategy: Prospect has self managed up to this point but no longer feels that he is capable of making the right decisions given the market volatility. 

Based on our conversation, I would recommend meeting with our planner, Pepper Potts. Pepper is a registered fiduciary planner with over 20 years of experience. She will help you understand how to plan for your financial future, as well as review a transition plan to ensure your family is taken care of after you are gone. The benefit to you is that you will not have to worry about whether or not you are leaving a strong legacy for your kids. Pepper's soonest availability is...

300

What is the name of Ric's radio show/podcast and where can you find it?

Name at least 2 out of Ric's 10 books. 

The Ric Edelman Show has been on the radio for more than 25 years nationwide. 

The Truth about Money, The Squirrel Manifesto, The Lies About Money, Rescue Your Money, The Truth About Your Future, The Truth About Retirement Plans and IRAs, The New Rules of Money, Discover the Wealth Within You, Ordinary People Extraordinary Wealth, The Other Side of Money. 

300

What are the 5 client progression fields that can be sent to either L-EFS or L-FE planners?

  • Prospect (with or without “Retail”)
  • Drip Prospect (with or without “Retail”)
  • Former Client (with or without “Retail”)
  • Do Not Contact (with or without “Retail”)
  • Dead Prospect (with or without “Retail”)

The following can't be sent to L-EFS planners:

Branch Management, Branch Management (HH), Personal Advisor, Personal Advisor (HH), Management 401k, Management IRA, Management 401k & IRA, Self-Service, 

Prospect/Drip Prospect/Former Client/Dead Prospect/Do Not Contact (that include any company names)

400

Controller Response: I'm not ready to meet with an advisor. 

  • I understand. We have additional resources that we can provide while you are (researching advisors, in baby step 2, etc…). I just need to ask a few questions so that we tailor the right resources to your situation. What kind of help were you looking for?
  • We have a lot of tools and resources to help prepare, I’d love to provide some options for you in the meantime.
400

70 years old, married, and both are retired.

Annuity (matures in 3 months)- $40k

IRA- $30k

Previous TSP- $10k

Office appointment. IRA & TSP equal $40k and annuity will mature within 3 month and is considered liquid. 

400

Goal: Prospect is looking for retirement planning advise to ensure that they have all the variables accounted for in their plan. Wants to maintain lifestyle and be comfortable in retirement. 

Concern: Prospect is concerned about tax implications, social security optimization and long term care. 

Strategy: Prospect has a broker that has been doing a good job with his accounts but doesn't offer any additional retirement services. 

Based on our conversation, I would recommend meeting with Abraham Erskine. As a Certified Financial Planner (CFP), Abraham has the in-dpeth knowledge and experience to take a comprehensive approach to planning your retirement. By highlight any blind-spots or gaps in your strategy he can recommend solutions so that you can feel safe knowing that you've planned for all the variables both inside and outside your investment accounts. Abraham's first available appointment is at.....

400

When was Edelman Financial Services (L-EFS) launched?

What financial publication rated L-EFS as the nation's # 1 Independent Financial Advisor?

L-EFS was started in 1986, over 30 years ago. 

Edelman Financial Engines is America’s largest independent investment advisor, ranked #1 for quality in 2018 by Barron’s

400

Name 5 benefits of the OA tool.

1- Helps w/ asset allocation

2- Gives retirement income forecasts

3- Social Security planning

4- Budget planning

5- Fund Scoring.

Also gives opportunity to speak with NAC advisor. Free for 90 days.

500

Controller response: Call me back (this evening, tomorrow, etc…)

  • I can do that. While I pull up my calendar to set that up, I just need to know a little bit about your situation, so I can prepare. What were you looking to accomplish by speaking with a financial planner?
  • I'm sorry I caught you at a bad time, but now that I have you on the phone I'd love to help you with this ( or get this taken care of).
500

30 years old, single, and still working. 

Cash- $20k (not emergency fund)

SEP IRA- $18k

401k w/ current company- $100k

OA tool. They don't have over $50k in investable assets. IRA team can't work with SEP IRAs.

500

Goal: Prospect is looking for growth in his accounts so that he can have more secure future. Not sure what he wants to do lifestyle wise but knows that he needs to start saving more aggressively now. 

Concern: Prospect has had bad experience with advisors in the past. They tried to sell products that weren't a good fit. 

Strategy: Prospect has been making their own investment decisions but hasn't had success trying to time the market. 

Based on our conversation, I would recommend meeting with our planner Jane Foster. Jane is a Fiduciary planner that has a legal obligation to work in your best interest. That means that she cannot earn commission based on sale or recommendation of products. Jane will review your portfolio and provide unbiased recommendations on how you can optimize your investments toward growth. Her soonest availability is...

500

What are the 3 groups of people that can sit with a planner even if they do not meet the qualifiers?

Direct Referrals- prospect's that are referred to a specific planner by friends/family/current client

PBS Special Contributions- Those that contribute above a certain amount qualify for a Free Retirement Plan

Nurses- Qualify for a Free Retirement Plan if they mention they're a nurse and they know about the program

500

What are the 8 Inspirational benefits you can point to in conversation?

1- Make $$$

2- Save $$$

3- Save Time

4- Offer convenience

5- Offer Safety

6- Reduce Risk

7- Minimize Worry

8- Peace of Mind

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