Workplace
Workplace communication can
Increase employee job satisfaction
Why is Effective Communication
improves productivity
Value all indivduals and treat them with
Respect Courtesy and sensitivity
Who wrote The theory of communicative action
Habermas, J.
As a leader you need
Trust
Workplace communication is the process of
exchanging information
Is simple and easy to
Understand
Make an effort to use basic strategies to overcome
Communication barriers
Who wrote The basics of speech communication
McLean, S
Create A
Positive Culture
For communication to occur it must pass from a sender to a
Receiver
Avoids too many
Technical terms
Recognize cultural
Differences
Who wrote An introduction to human communication: understanding and sharing
Pearson, J., & Nelson, P
What are the key principles of leadership?
Create A Shared Vision. A leader must be clear on their vision
Your workplace it is important that you become
Skilled in all the different methods
The five principles
A conversation is a
Two event at a minimum
who wrote Communication in our lives
Wood, J.
Lead by Example. As a leader, you need to
exemplify the qualities that you expect to see in your employees. ...
Communication involves
Speaking reading listening
Conduct regular surveys of your employees and customers to determine if
you're communicating effectively.
Always read then re-read an email before sending to
check spelling grammar
Who wrote Intrapersonal communication: Different voices, different minds
Vocate, D
Successful leaders communicate with an objective
understanding from the person they are interacting