Communication
Communication Planning
Elements
Communication Process
Communication Styles
100

Sending the right message, that is also being correctly received and understood by the other person/s.

What is Communication Process

100
Getting the right messages across the right way
What is Communication Planning
100
Words, Voice and Body Language
What are the Elements of Communication?
100
The process is Source - ..........-Channel-...........-Receiver & Feedback
What is missing is Encoding & Decoding?
100

These are the styles of communication?

What is Aggressive, Assertive, Passive and Passive Aggressive?

200
The human connection--is the key to personal and career success”
What is Communication
200
The first step is to put yourself in the shoes of your audience. What do they need to know? What do they want to hear? What's their preferred way of receiving information? What will stop them listening to what you have to say? How will you know that they have got the message?
What is The first step towards Communication planning
200

PITCH VOLUME TONE PACE

Elements of vocal communication

200

We need to think about just what it is that we need to communicate and to Whom

What is planning?

200
Winning, even at the expense of other people, ignoring their rights or coming across in a hostile way.
What is Aggressive?
300
The way we influence the attitudes and behaviors of our audience”
What is Effective Communication
300

What percent of communication is nonverbal?

70 to 93%

300

A formal communication setting

Banking, business, court, etc

300

Once we have organised our thoughts, we can begin to choose words to express them.Our choices in terms of language and images are influenced by our own sets of assumptions, experiences, status & education.

What is communication style?

300
Avoiding conflict even at the expense of yourself
What is Passive?
400
A few important things to be ......... Respect others and value their opinions. Practice listening. Clarify Reflect feelings
What is an Effective Communicator
400
Be clear about your overall communication objectives. What do you want to achieve, when and why? Record your overall objectives in your plan.
What is Understanding your objectives
400

It takes the largest share in Elements of Communication 

What is Nonverbal Communication

400
When listening to a speaker try not to judge or react until the end . Ask the speaker to explain anything you haven't understood.
What is Receiving?
400
Standing up for your own rights while acknowledging those of other people or coming across in a “straight”, solution- oriented way.
What is Assertive?
500

This leads you to ..... Learn to be assertive Watch your body language Avoid grimaces, lip biting, fidgeting Recognize individual differences Feedback and recognition

What is effective communication practice

500
The technique used to identify the key people who have to be won over.
What is Stakeholder Analysis
500

An informal communication setting

with family, friends, at an exercise class, at an art/hobby class or group, etc

500
It completes the Communication process.
What is Feedback?
500

The most common type of communication is:

The healthiest type of communication is: 

What is Passive Aggressive

What is Assertive

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