Investigation Principles
To the extent possible, the Complaint and the investigation should be kept _______
Confidential
Remain objective, avoid prejudgment/don't take sides.
Objectivity
A report of conduct or activity that is/has taken place that the person making the report believes is wrong for some reason.
Complaint
While it is important to be thorough, it is equally important to conduct the investigation _______
Promptly
Be extremely attentive to accuracy and detail
Thoroughness
Person believed to be adversely affected by the conduct noted in the complaint. Victim and Complainant may be the same person.
Victim
Employees are required to_______ in the investigation.
Participate
Takes place within a suitable time from the date the complaint was received
Timeliness
The person about whom the complaint is based.
Subject
Keep an open ____ throughout the investigation
Mind
Focus on information that is relevant to the to allegations/complaint.
Relevance
The person who reports the complaint
Complainant
Look for information and circumstances that tend to support or_____ with the allegations
Conflict
Anyone who personally observed or is aware of the concern(s) brought forward. The Complainant, Subject and Victim are all witnesses, but others may be as well (including vendors, guests, contractors, etc.)
Witness