Effective Communication
What is a key phrase to use when starting a difficult conversation with a parent?
I feel or I noticed
What is the best way to find out about the school’s attendance policy?
The student/parent handbook or contact the front office
What is an example of a conflict that might arise between a parent and the school?
Freebie - name one!
Who can parents talk to if they are concerned about their child’s emotional well-being?
School counselor or social worker
Name two things to avoid when discussing a concern with school staff
What is Accusatory language or making assumptions
When should a parent contact the school nurse versus the front office?
For health issues, injuries, or medication information
What is a constructive way to express a concern?
Use calm, specific language, and ask for solutions or clarifications
Who typically handles questions about curriculum or academic programs?
Principal
Why is active listening important when talking to a parent about a concern?
shows respect, ensures understanding, and promotes collaborative problem-solving
True or False: Parents can drop by the classroom unannounced to speak with a teacher
False. It’s best to schedule a meeting to respect the teacher’s schedule
Why is it important to avoid bringing up past issues during a new discussion with a parent?
It can create defensiveness and derail the current conversation
What role does the school nurse play in supporting student health?
Manages health issues, administers medication, advises on health-related policies