Stuffing the Knowledge
Mashed-up Processes
Secret Ingredients
Harvesting Wins
Gravy for Growth
100

This Japanese term means continuous improvement through small, incremental changes.

What is Kaizen?

100

This is the step in a process that limits overall flow.

What is a bottleneck?

100

This is the name for any activity in a process that doesn’t add value for the customer.

What is waste?

100

Teams often use this practice to review what worked well and what could improve after completing a project or task.

What is a reflection or retrospective?

100

Fill in the blank: “None of us is as strong as ___.”

What is all of us?

200

This term refers to “the real place” where the work actually happens.

What is Gemba?

200

This type of analysis is often used to identify whether delays are caused by people, materials, or equipment. 

What is root cause analysis?

200

This Lean principle emphasizes removing activities that do not add value to the customer or process.

What is waste elimination (Muda)?

200

This is a tiny adjustment in a process that, when repeated consistently, can produce a dramatic improvement in overall efficiency.

What is an incremental improvement?

200

This approach uses repeated, small experiments to test changes, learn quickly, and improve processes incrementally.

What is iterative experimentation?

300

This type of Lean device prevents mistakes or defects from occurring.

What is Poka-yoke?

300

This tool is used to identify the root cause of a recurring bottleneck.

What is 5 Whys or a Fishbone Diagram?

300

Just like cleaning the kitchen before cooking Thanksgiving dinner, this Lean step keeps the workspace orderly and safe.

What is 5S – Shine?

300

Teams should review their processes with this type of regularity to improve them.

What is regularly – daily, weekly, or at defined intervals?

300

Consistent collaboration combined with small, incremental improvements ensures this.

What is team success over time?

400

This Lean tool visualizes workflow and highlights inefficiencies across a process.

What is Value Stream Mapping?

400

After relieving a bottleneck, this must be done to ensure efficiency hasn’t shifted to another part of the process.

What is re-evaluate the overall workflow?

400

This systematic approach identifies process inefficiencies by examining the sequence of steps and looking for delays, bottlenecks, or unnecessary actions.

What is process mapping or value stream mapping? 

400

This mindset is about making continuous, incremental improvements consistently.

What is Better Every Day?

400

Open communication, dependability, and respect are behaviors essential for this type of work.

What is cross-functional teamwork?

500

These five Lean steps, performed in this exact order, help organize, clean, and maintain a workspace for efficiency.

What is 5S — Sort, Set in order, Shine, Standardize, and Sustain?

500

The most effective approach to prevent recurring bottlenecks is to do this continuously.

What is standardize processes and monitor performance?

500

This four-step iterative approach helps teams plan, implement, check results, and standardize improvements.

What is PDCA – Plan, Do, Check, Act?

500

This type of improvement occurs when employees proactively identify inefficiencies before they cause major issues.

What is anticipatory or proactive improvement?

500

This is the main “ingredient” that makes continuous improvement successful.

What is employee involvement or engagement?

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