Make A Note!
Name That Service
Proceed With Caution
Terminology
True or False
100
Since this service is used when providing a service that is not listed in EFM, the case note should contain details of the service provided and the results.
What is ***116 - Received Service From Staff Not Classified?
100
You train a customer on using EFM for his/her job search.
What is ***106 - Provided Internet Job Search Support/Training?
100
This service must have been provided prior to a Job Development Job Order being written.
What is ***123 - Job Development Contacts?
100
A term used to indicate a customer has gone more than 90 days without receiving a reportable service.
What is soft exited?
100
***115 - Resume Preparation Assistance should be recorded for resume instructions provided to an individual or in a group setting.
What is true?
200
The case note for these services must include who verified the employment, the date the job seeker started work, name of the employer, and the source of verification.
What are service codes 880 & 881 - Obtained Employment?
200
The customer comes to the One-Stop and uses the fax machine to fax a resume to an employer.
What is ***120 - Use of One-Stop Resource Room/Equipment?
200
This service may only be used four times per program year.
What is ***107 - Provision of Labor Market Research?
200
The list a customer ends up on when he/she clicks the link to apply for a suppressed job order.
What is the pending referral list?
200
***114 - Staff Assisted Job Search should not be recorded if the job search took place outside of EFM.
What is false?
300
The case note for this services requires the name of the employer and the name of the individual contacted to secure a job interview for a particular candidate.
What is ***123 - Job Development Contacts?
300
You've pre-screened a customer's qualifications against a job order yet he/she is not qualified and does not get referred.
What is ***134 - Employer Pre-Screening?
300
This service is used to record attendance at a structured event with individuals who are seeking employment with employers.
What is *** - Job Fair?
300
A term used to describe a job seeker w/no program affiliation and who is not accessing staff-assisted services.
What is universal customer?
300
***124 - Received Bonding Assistance should be used when providing a job seeker information about the federal bonding program.
What is false?
400
"Customer was referred to the Early Learning Coalition for childcare assistance." This is an example of a case note for which service?
What is ***180 - Support Services - Family Care
400
Service Code used to record employment for a job seeker who has secured employment within the last 180 days yet has soft-exited.
What is 881 - Obtained Employment?
400
This workshop service may only be taken when all four required components are completed.
What is ***104 - Job Search Workshop?
400
A term used to communicate the need for all programs to work together in order to provide efficient services to customers and achieve the highest performance outcomes.
What is system integration.
400
All job seekers who register as veterans in EFM must be notified of Veterans Priority of Service.
What is true?
500
A case note is not required the first time this service is provided.
What is ***107 - Labor Market Research
500
This service code best documents an initial analysis of a job seeker's strengths, challenges & barriers in relation to employment, vocation and skills.
What is ***102 - Initial Assessment
500
This service may only be used when a written plan is developed. The plan must address how the job seeker will choose, change, or adapt to a vocation.
What is ***200 - Individual Counseling?
500
EFM is used to document these types of activities.
What is labor exchange?
500
Service Code ***211 Referred to WIA should be used when a customer is referred to the WIA Program (regardless of whether they end up being enrolled).
What is true?
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