What term refers to the conscious act of planning your life?
Game Plan
Who is responsible for examinations, licensing, and standards?
State Board Members
What is an element of good standing posture?
Keeping your back straight
What is considered a legal document?
Consent Form
How can you convey an image of confidence?
By practicing good posture
What do good life skills help you achieve?
Your personal best
What do mobile estheticians do?
Own portable equipment and make house calls or office calls
What should you do if you have long hair and work as an esthetician?
Wear it swept up and off the shoulders
What does EVERYONE in the salon deserve from you?
Respect
What do you exercise when you ensure that client information is kept private?
Confidentiality
When should you begin organizing for the next day?
At the end of the work day
Who visits spas and salons to ensure compliance with state regulations?
State licensing inspector
When choosing makeup for work, what should be your first priority?
Accentuating your best features
What is an example of a positive nonverbal cue?
Good eye contact
When should you ask for help, according to the golden rules of human relations?
What is NOT a good work ethic?
Tardiness
What must you obtain before you become an esthetics educator?
Certification
What are three important elements of physical presentation?
Posture, walk, movements
What is body language?
Nonverbal communication such as crossing your arms and frowning
What do you exercise by not “picking a side” in a conflict?
Neutrality
What is the scope of your practice?
The products and treatments you can offer
What became a common practice in the twentieth century?
Cosmetic Surgery
How can you make your clients confident in your ability to help them?
By following your own advice and practicing good skin care
According to the golden rules of human relations, what does every action bring?
Reaction
Why is the “repeat” step the most critical of the consultation process?
It ultimately determines the service(s) you will perform