Hotel
Which hotel rate(s) type does Egencia earn most money on?
Egencia/Expedia rates
What kind of transmission (gearbox) does a MDAR has?
Automatic
Explain this command:
AN16APRMELPER/AQF/KC
John Smith contacts you to make a booking for Jenny Watson. Her approver is Richard Benson. Whose profile would you retrieve in CCI?
John Smith's profile (always the person contacting you)
What would you type in Amadeus to decode the city "Salzburg"
DAN SALZBURG
What is the default payment method for a Published rate?
Pay at hotel
Name the 3 rate types for Car that you can find on Egencia website.
Published, Negotiated, Egencia
Which command would display a list of all authorized ticketing carriers in our office ID?
PV/C
Which two user roles can amend and create profiles on the Egencia website?
Travel Director
Manage Users
What is the airline code for Qatar Airways?
QR
What is the name of Egencias hotel department that can assist in case of re-locations, payment issues etc.?
Global Hotel Support (GHS)
The daily rate for a car hire is 120 USD. Pick up is Oct 16th at 14:00 and the return is on Oct 18th at 16:00. What would be the total cost of the car hire?
360 USD (120x3)
Name the 3 airline alliances and 1 airline within each alliance.
Star Alliance
OneWorld
Skyteam
Explain what "Traveller Tracker" is.
A function on our website to locate travellers on a world map. Useful in case of emergencies.
True or false: The preferred way to modify a car booking is to click on "Change" on Egencia website?
False. There is no change button for Car.
When we book something outside the website, we call it a NSB. What does "NSB" stand for?
Non-Standard Booking
If a car booking is "on request" the supplier has how many hours to respond on the request?
72h
Name 3 mandatory fields/elements needed to create a PNR.
Name
Itinerary
Contact details (phone or email)
Ticketing element (TKOK)
Ending (ER o ET)
Explain what "Egencia Travel Advisor" is.
A function on our website where the customer can get information about travel restrictions for different countries.
What kind of meal is GFML?
Gluten-Free meal.
A hotel booking was made on Aug 15th at 16:00. Check in is on Sep 20th. When is the approval deadline?
Aug 22nd at 16:00
Explain the vicinity code BERX01. I want the city and the location in the city.
Berlin. Railway station (X).
What pricing command would display a list of all possible combination of Fare Families?
FXY
Name 1 preference for Air that the customer can add in his Egencia profile.
Preferred departure city
Seating (aisle/window)
Special assistance
Preferred meal
Here are 3 airline codes. Please tell me their names:
SQ
LX
ET
Singapore Airlines
Swissair
Ethiopean Airlines