General & Scheduler Review
At what point would you as an associate/manager remove a no-show appoint from the scheduler by hand.
What is never, it will be automatically be removed at midnight.
What is included in conjunction with UV protection and scratch coating on every lens listed on the lens mat, that guarantees the safety of that lens purchase.
What is a product production plan, ie package?
PAL is the acronym for this lens.
What is a Progressive lens Addition lens?
The amount of dollars budgeted to each office for overtime, it is listed on your P&L in addition to regular payroll budgeted hours.
What is Zero?
This animal’s cornea is so close in structural design to a human cornea that is has used in corneal transplant surgery.
What is a shark?
After an insurance transaction has been refunded and re-keyed, This step is to be taken next by visiting the Portal.
What is Update Managed Care via E-mail Office on the portal?
The last form of communication between the office and patient to ensure that they are satisfied with their product and experience with America's Best.
What are 5 Day Callbacks?
Known to get darker than it's sister lens. This lens made by the Transitions company is known to have a 10% resting tint even while indoors, and is also affected by indirect sunlight and slightly behind the wheel of a car.
What are Xtractive Transitions?
Payroll locks at this time for the week prior (On a normal week without a holiday) and if not corrected a TCF will need to be submitted.
What is Monday at noon?
Our fearless leader Charles has favorite candy that has a filling created by recycling the rejected bars from production.
What is a KitKat?
This report is utilized to track and communicate contact lens orders, it can found on the portal and should be monitored daily.
What is the Open CL Report?
The number of Purchasers (at the same time of an exam or within 30 days of the exam) divided by the total number of exams seen on that day generates the formula for this.
What is Exam Conversion?
This COATING which has been known to drastically enhance someone's capability to SEE better and be SEEN better. Clarifying vision especially Night time driving, Camera flashes, and surfaces that produce glare and reflection.
What is Anti Reflective Coating?
Store schedules are required to be posted this far in advance.
What is at least 2 weeks?
Our current mascot lovingly known as Nigel is the only animal that is able to see this color.
What is blue?
The only person who's responsibility it is to remove patient's from the Re-book list.
What is Management?
The company goal has been changed to this % for Anti Reflective Coating.
What is 50%?
When selling FT28 this should be always be done to the PD to match cosmetically.
What is split the PD in half?
This report, which is typical sent to our store email, has your specific store's goals for the day, week and period, it also includes your payroll dollar budget for the week.
What is the Daily Budget Planning Guide?
The folds in a traditional chef’s hat represent this.
What is the 100 ways to cook an egg?
The number of attempts to contact a patient prior to them being removed from the Rebook list.
What is 2 attempts?
Our new goal for the average ticket is this.
What is $160?
This additional feature is included with all mirrorcal coatings.
What is Backside AR?
Full-Time doctors on package D, who are schedule AND work on Saturday receive a special incentive that needs to be entered into Dimensions by the GM.
What is Premium Saturday pay?
On the high seas pirates regularly used these to help them accommodate their vision quickly while fighting above and below deck.
What are eye patches?