The Basics
The full name of the program is
What is the Economic Injury Disaster Loan
Questions regarding disaster loans and to copies of LCDs
What is DisasterCustomerService@sba.gov (dcs@sba.gov)
CAFS problems and non-Covid loans should be...
What is transferred?
“May I have …” “…the Last Four Digits of Social Security Number?” “…Business Address and Zip Code?”
What is EIN/Business Tax ID Number
Inquiries related to TA when funding failed
What is COVIDAdvanceBankReturns@sba.gov
PPP loan callers should be...
What is referred to their lenders?
May I have your…” “…EIN number?” <(If available) if not…> “…email address on record” and “…Business Address and Zip Code?
What is Full Social Security Number?
Applicants wishing to be removed from the email campaigns
What is EIDLAdvanceOptOut@sba.gov
Three things that can be changed in LANA
What is business phone number, email address, or business mailing address
“May I have …” “…the Last Four Digits of your Social Security Number?” “…Business Address and Zip Code?”
What is Loan Number?
Has not been contacted by a case manager to continue the manual process
What is PDC.AccountsCOVIDLoanClosing@sba.gov
Three things that should not be edited in LANA
What is SSN, names, and bank account info
The interest rate for this type of company is 2.75% under the EIDL Program
What is a Non-Profit
Applicants wishing to cancel their loan application
What is PDC.AccountsCovidEIDLCancellationRequests@sba.gov
My Name / EIN / TIN / SSN needs to be corrected
What is contact DLSC