Time Management in Health
What is prioritizing?
This means deciding what task should be done first based on importance and urgency.
What is assertive communication?
This communication style is clear, calm, and respectful.
Which active listening skill is best when a patient's statement is unclear?
Clarifying questions are best because they help gather more information before making assumptions.
What is electr-
This root word means "electrical."
What is a behavioral interview question?
When an interviewer asks, "Tell me about a time you worked on a team," they are asking this type of question.
What is effective?
The lesson states that being busy does not automatically mean being this.
What is passive communication?
This communication style avoids conflict, stays quiet, and hopes the issue resolves itself.
An EKG technician nods and says, "Uh-huh" while a patient is speaking. What skill is being used?
Minimal encouragers.
What is tachycardia?
This term describes a heart rate greater than 100 beats per minute.
What is a situational interview question?
What would you do if a patient became upset during an EKG?" is an example of this type of interview question.
What is time management?
EKG technicians use this skill to make workplace decisions about what to do first.
What is aggressive communication?
This communication style blames, demands, and escalates conflict.
After a patient explains several symptoms, the technician says, "Let me make sure I understand: you've had chest discomfort, shortness of breath, and fatigue for two days." What skill is being used?
Summarizing.
What is bradycardia?
This term describes a heart rate less than 60 beats per minute.
What is HIPAA?
This law protects patient privacy and confidentiality.
: What is the key idea of time management in healthcare?
"What you do first matters."
What is an "I" statement?
"I feel ___ when ___ because ___." This is known as this type of statement.
What is nonverbal listening?
Answer:
Nonverbal listening involves using body language to show attention and interest, such as maintaining eye contact, nodding, facing the speaker, and having an attentive posture.
What are vital signs?
Pulse, blood pressure, temperature, and respiration rate are collectively known as these.
What is professionalism under stress?
Interviewers ask, "Tell me about a time you stayed calm under pressure," to assess this workplace skill.
What is an important task?
This type of task affects patient care, safety, or workflow.
Who are others?
Assertive communicators respect both themselves and these people.
What are the five active listening skills covered in this lesson?
Minimal encouragers, nonverbal listening, paraphrasing, clarifying questions, and summarizing.
What is arrhythmia?
This medical term means an irregular heartbeat.
What are Behavioral, Situational, Technical/Occupational, and Culture & Fit questions?
These four interview question categories are often used when hiring EKG Technicians.