The Balancing Act
DMAIC Decoded
Talk the Talk
From Ideas to Action
Data and Decisions
100

This leadership framework reminds us that effective leaders balance accountability, structure, and inspiration.

Boss-Manager-Leader (Three Legged Stool)

100

This phase of improvement begins by clearly describing the problem to be solved.

What is Define?

100

Communicators who value accuracy and detail often use this logical style.

What is Systematic or Thinker style?

100

This document outlines a project’s purpose, scope, and stakeholders.

What is a project charter?

100

This tool helps professionals create and deliver visual presentations.

What is PowerPoint?

200

Holding others to clear expectations and results reflects this core leadership focus.

What is accountability?

200

These brief milestone reviews help keep improvement projects on track.

What are tollgates?

200

This style focuses on empathy and connection when communicating.

What is the Considerate or Feeler style?

200

In creative problem-solving, judgment should be postponed until after this stage.

What is brainstorming?

200

This program is widely used to organize and analyze data sets.

What is Excel?

300

Strong leaders adjust their approach based on this key factor.

What is the situation or context?

300

This process focuses on describing the issue itself rather than its cause or fix. 

What is defining the "what"?

300

Adjusting tone, language, or delivery to fit your audience shows this essential leadership skill.

What is adaptability?

300

A visual workflow showing each step and decision point in a process.

What is a process map?

300

The main purpose of charts and graphs is to do this for data.

What is make information easier to interpret or compare?

400

Managers help connect team goals to this bigger picture.

What is the organization’s mission or strategic plan?

400

Gathering facts and metrics belongs to this step in a structured improvement process.

What is Measure?

400

Recognizing different communication preferences can help prevent this common workplace breakdown.

What is conflict or misunderstanding?

400

Effective feedback often uses this clear, three-part approach: situation, behavior, and impact.

What is the SBI model?

400

In early project reviews, teams often share these two foundational elements.

What is a problem statement and project charter?

500

Overemphasizing one leadership trait often leads to this kind of imbalance.

What is burnout, disengagement, or ineffective leadership?

500

When teams skip early analysis and move straight to fixes, they risk this common mistake.

What is solving the wrong problem?

500

Public speaking confidence grows through structured feedback and this consistent habit.

What is regular practice?

500

When leaders combine imaginative thinking with practical reasoning, they engage in this type of problem-solving that ensures ideas are both creative and realistic.

What is convergent and divergent thinking?

500

Turning information into insight requires this disciplined approach.

What is data-driven decision-making?

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