What is D.O.S.E. abbreviated for?
Dopamine, Oxytocin, Serotonin, & Endorphins.
What percent do you earn on customers Smartships and retail orders?
20% on Retail Orders
10% on Smartship orders
How do you qualify for the Happiness Vacationar?
There are two ways to qualify:
1. If your lifetime rank is Ambassador, simply maintain a 40 RV personal order (either a one-time order or a SmartShip order) in April and May 2019
2. Qualify as a new Ambassador or above by May 31, 2019
What is our shipping Policy?
Our shipping policy is 3-5 business days from when you order the product.
When do you NOT cancel an order?
When the order status is "Pending shipment".
For the patches.. How long do you wear them for?
Approx. 6-8 hours
What is the customer acquisition Bonus?
Customer Acquisition bonus is available for affiliates who enroll new customers that order D.O.S.E.
The Affiliate must have a personal order or Smartship of at least 40 RV.
What card issuers cannot Hemplevate accept at this moment...?
Mastercard
Discover
Amex (American Express)
What is our policy for when a Elepreneur cancels their account?
They can reapply no sooner than six months from the date of the cancellation.
What is the purpose of an RMA?
So we can make sure we are receiving the correct order when a customer/elepreneur is asking for a refund of their packages.
Is KetoCre non-dairy?
No, it is not!
What is a Wholesale bonus?
A Wholesale bonus is an additional 10% on all orders between the affiliate and the next super affiliate.
Why does being everything to everyone not work for great customer service?
If the service is not part of the vision, then it will not succeed.
What is the training requirement for an Affiliate to an Elepreneur?
They must supervise, train, support, and have on-going communication with any Elepreneur they enroll.
Why do we use USPS?
We use USPS to deliver to P.O. BOXES ONLY
How much caffeine does Nitro have? (Miligrams)
120MG
What are the requirements to reach super affiliate?
The requirements to reach Super Affiliate are:
- Must reach 2,000 RV (retail volume)
- 40 RV (personal order)
Mr. Pecks Motto..
It shall be Done!
Where does the customer go if their sponsor leaves or has left?
You will automatically be assigned to their up line sponsor.
What are the steps for a partial refund?
-Type in order number
- Click partial
- Click the product you are refunding
- Refund on Credit Card
- Click Partial for adjusted RV
- Click "Yes" for adjusted/Refund commissions
What does D.O.S.E. Shareables contain?
It contains
-11 Choclevate & Pills
- 11 Coffee & Pills
- 11 Choclevate & Coffee & Pills
*Reminder: These are 2-Day Dose experiences.*
What is the Rank Advancement pool?
The Rank advancement pool is equal to one percent of the total commissionable volume of the entire company.
The rank pool is divided equally between those who qualify as paid rank for each month starting at Platinum.
How does consistency create credibility?
Customers count on you to do what you say you will do.
What can an Elepreneur NOT do when purchasing for others?
They cannot purchase for others. They shall not use another person's credit card when placing orders or place an order for a retail customer or another Elepreneur using the Elepreneur's credit card.
When can you NOT give a customer/affiliate GF pricing back?
- Insufficient funds
- Transaction Declined
- Product quantity was changed
- Product was removed from SS
- Acct. Holder changed from Active to suspended or cancelled.
- Acct. Holder was already given a COMP order.