A
B
C
100

Spreading your attention to cover more than one activity at the same time

Multitasking

100

Factors that block or interfere with communication

Barriers

100

An oral, written or nonverbal response from a receiver

Feedback

200

Communication with yourself based on interpretations of previous experiences

Intrapersonal communication

200

Exchange of information. It is a vital part of our lives

Communication

200

Three main categories of communication:

Oral, written and nonverbal

300

Is the use of spoken words to exchange ideas and information

Oral communication

300

Include such things as discomfort due to improper heat or air-conditioning, health conditions like headaches or personal illness

Physical distractions

300

These may include thinking about a personal matter or allowing an emotion such as anger to influence how you interpret a message

Emotional distractions

400

Events involving technology that interrupt the workflow

Electronic interruptions

400

Essential to life and include food, clothing and shelter

Physical needs

400
These are satisfied through a feeling of self-importance, self-respect, recognition, etc

Esteem needs

500

Involves putting your reader or listener first and being considerate of the other person

You-attitude

500

Online communities that use technology to facilitate communication among individuals or group members

Social media

500

The four types of barriers to communication:

Physical distractions, emotional distractions, cultural and language differences and electronic interruptions

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