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100
Highway 1 Restaurant allows customers the opportunity to enter drawings in order to win a birthday cake. Customers register by providing their contact information on a card. What does entering the drawings represent
What is Tactic
100
What is the overall reason that marketing strategies are designed and implemented
What is Achieving planned goals
100
What is the marketing function that provides information to consumers that will assist them in making a decision to purchase a good or service
What is Promotion
100
What is at the center of all marketing activities
What is Communication
100
Which market segment do customers in cold climates who need snow shovels and snow blowers represent
What is Geographic
200
Manny has a new idea for a new cleanser that would decrease the time in cleaning tiled floors. He thinks this product would be better than any cleanser currently on the market. Which of the four Ps should these investors consider first?
What is Product
200
What does the selling function involve that makes it so important
What is Contacting customers
200
A business determines that it can increase its market share 12 percent by promoting its goods and services to Hispanic females who are 18 to 34 years old. How is the business segmenting the market
What is By demographics
200
According to the marketing concept, which option shows company commitment
What is Setting aside funds to research what customers want
200
What marketing career involves determining why customers do what they do
What is Marketing research
300
What does a business need in order to understand why a product that has been a strong seller for a long time is now losing popularity?
What is Marketing information
300
To promote its summer menu, Danielle's Cafe plans to e-mail a $5.00-off coupon to its regular customers next Tuesday. The coupon will be valid from June 1 through June 15. What does use of the coupon represent
What is Tactic
300
What type of duties do customer-service professionals often perform
What is Handling complaints
300
What type of internal report would indicate to a business that sales for a specific product have dramatically dropped over the past three months
What is Quarterly inventory status
300
Booking hotel rooms for vacationers is an example of __________ marketing
What is service
400
By monitoring its sales and its customers' buying habits, what is a business often able to identify
What is Popular products
400
Paul's plant food is losing its popularity among his customer base. What marketing function would come up with the improved product
What is Product/Service management
400
What is one reason why an employee might write a business letter
What is To sell goods and services
400
What does applying the customer-orientation element of the marketing concept enable the business to do
What is Offer products that consumers want to buy
400
XYZ Company noticed that the sales of iPads in blue have increased in sales. What can be the business determine about the iPads
What is Popular products
500
Dennis has a great idea for a new type of tennis ball that, if produced, would be better than any ball currently on the market. He pitches his idea to a few investors. Which of the four Ps should these investors consider first
What is Product
500
What marketing career involves catching customers' attention, informing them of products and persuading them to buy
What is Advertising
500
What type of marketing data can a business obtain by reviewing its inventory reports and customers' invoices
What is Customers' product preferences
500
After the popularity of a product dropped, the business needed a new product to promote that would help to improve its image. Which marketing function would come up with the new product
What is Product/Service management
500
By increasing awareness of the need for environmental controls, what has marketing done
What is Improved the quality of life
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