This mindset is characterized by strong resistance to change and vocal disagreement.
What is the "Hold out" mindset?
This part of the brain handles conscious thought, decision-making, and problem-solving—and is key to engage when communicating change.
What is the frontal lobe?
When starting a coaching conversation this principle involves being honest, timely, direct, and sincere while sharing specific behavioral observations.
What is challenging directly?
This coaching model is a commonly used coaching framework that provides clear steps for a collaborative conversation.
What is the GROW model?
This mindset is fully committed to change and has built strong and trusting relationships with others.
What is the "Influencer" mindset?
This part of the brain is responsible for our fight-or-flight response, scans for threats, and drives emotional reactions without conscious thought.
What is the amygdala?
This is the final step in the GROW coaching model.
What is deciding a way forward?
This is the second step in the GROW coaching model.
What is identifying the reality?
This stage of the change curve is characterized by individuals knowing what the change is and why it matters.
What is the "Awareness" stage?
Sharing this during change communication engages the logical side of the brain and helps people understand what's happening and the reasons.
What is the "why"?
When starting a coaching conversation this principle involves curiously asking about their experience and sharing your intent to support their success.
What is caring personally?
This is the first step in the GROW coaching model.
What is setting a goal?
This mindset is at the beginning of their change journey.
What is the "Newly on board" mindset?
This type of message clearly communicates what is changing, why it's happening, and how it impacts people—helping teams align.
What is a change statement?
Being honest, timely, direct and sincere is an example of what coaching principle?
What is challenging directly?
This is the third step in the GROW coaching model.
What is ideating options?
This stage of the change curve involves individuals actively working against the change and influencing others to do the same.
What is the "Defiance
Effective change messaging starts by considering what ________ to the audience and the obstacles they may be facing.
What matters?
What behavior was identified with Riley during the third elevate session's coaching conversation example.
What is taking longer breaks?
Sharing your intent is to support their success and being curious about someone's experiences is an example of what coaching principle.
What is caring personally?