Company Trivia
The year Elevated Remodeling began
2019
"We'll be seeing ..."
"Alot of your neighbors tonight or would tomorrow work better for you?"
Name our roof manufacturer
GAF
The 1st rebuttal used after a no
Future FOG+
100
What does TICAD stand for
Trust, Integrity, Consistency, Accountability, Discipline
"Plus (+) ..."
"We're here already so its really easy, does this time of day usually work for you or are the evenings better?"
The U Factor of our window
.19
Leave me a card/Give me your information
"I can definitely leave you with something before I go, my name is (insert name) what was your name by the way?"
Standard amount of leads per shift
3
Spell the owners last name grammatically correctly
DiBartolo
"The estimate is really ..."
"Simple, we'll show you different styles and options, measure up the (product), answer any questions you have, and leave you with the estimate guaranteed in writing for when you're ready in the future."
What is the metal on the outside pane of glass on our window, and how many layers of this metal are there?
Silver Oxide, 6 layers
2nd FOG
I definitely understand where you're coming from (insert name), a lot of your neighbors felt the same way, but what they found was since the estimate is free, there's no obligation, and it's guaranteed in writing for when you're ready in the future, most people take advantage while we're here. But I'm just going to jot down that I spoke with you and leave you a card.
Average amount of talk toos it takes to get a lead
7
Name the original Elevated Remodeling mascot
Marley
"Also since you guys are letting us ..."
"See you while we're in the neighborhood, you're saving us time and time is money so we're giving everyone we see this week 15% off the project."
Name all 8 parts of our roofing system
Shingles, Waterproofing (underlayment), Plywood, Drip edge, Ice and Water shield, Flashing, Ridge vent and Intake vent, Starter strips
Other projects/kids in college/cant afford
1. Ask question about specific objection
2. LR
3. "I know right now might not be the best timing for you but that’s perfectly ok, that’s why the estimate is free, there's no obligation and the best part about it is it's guaranteed in writing so you can hold on to it for when you're ready. But I'm just going to jot down that I spoke with you and leave you a card."
First impression percentage breakdown of importance for each category based on the initial 5-10 seconds (Words, Visual, Tonality) Rank in proper order
1. Visual 55%
2. Tonality 38%
3. Words 7%
Name the former bank that we worked out of in Pennsville
Harvest Bank
"Look its important ..."
"That you go with the company you're most comfortable with, if that's not us I promise that's ok, but please get your (product) replaced sooner rather than later because the longer you wait the more expensive it gets."
The name of the ridge vent we use by GAF
Cobra Snow Country
Essential Questions
3 questions, compliment sandwich, SSMAL
Estimates per shift worked expectation
.4 estimates per shift worked