Company Trivia
The year Elevated Remodeling began
2019
"We'll be seeing ..."
"Alot of your neighbors tonight or would tomorrow work better for you?"
Name our roof manufacturer
GAF
The 1st rebuttal used after a no
Future FOG
100
What does TICAD stand for
Trust, Integrity, Consistency, Accountability, Discipline
2nd and 3rd stock LR question
2. How long have you owned this home for?
3. Are you originally from the area?
The U Factor of our window
.19
Leave me a card/Give me your information
"I can definitely leave you with something before I go, my name is (insert name) what was your name by the way?"
Standard amount of leads per shift
3
Spell the owners last name grammatically correctly
DiBartolo
"The estimate is really ..."
"Simple, we'll show you different styles and options, measure up the (product), answer any questions you have, and leave you with the estimate guaranteed in writing for when you're ready in the future."
What is the metal on the outside pane of glass on our window, and how many layers of this metal are there?
Silver Oxide, 6 layers
Spouse
Thats perfect, we definitely want both of you guys there.
My name is...
Average amount of talk toos it takes to get a lead
7
Name the original Elevated Remodeling mascot
Marley
"Also since you guys are letting us ..."
"See you while we're in the neighborhood, you're saving us time and time is money so we're giving everyone we see this week 15% off the project."
What are the 2 chemicals on our siding that make it maintenance free?
Luran S + Ti-shield
Contractor
Funny thing is we actually do a lot of work for contractors! Most contractors I know are so busy they can never get around to it. We also have exclusive products, meaning it’s not something you can find at Home Depot or Lowes.
My name is...
First impression percentage breakdown of importance for each category based on the initial 5-10 seconds (Words, Visual, Tonality) Rank in proper order
1. Visual 55%
2. Tonality 38%
3. Words 7%
Name the former bank that we worked out of in Pennsville
Harvest Bank
"Look its important ..."
"That you go with the company you're most comfortable with, if that's not us I promise that's ok, but please get your (product) replaced sooner rather than later because the longer you wait the more expensive it gets."
Name all 8 parts of our roofing system
Shingles, Waterproofing (underlayment), Plywood, Drip edge, Ice and Water shield, Flashing, Ridge vent and Intake vent, Starter strips
Core Rebuttal
"(H/O Name), I can appreciate where you're at (Insert objection) and that is valid, but if you're going to think about this project at some point in the future, there is going to be a time where you need to have someone out."
"And I know you're not having any major problems right now, but as you know (urgency point). But I know most of your neighbors are taking the free estimate to be proactive. That way when you run into problems in the future you at least have something on file. But keep in mind its just a free estimate."
Estimates per shift worked expectation
.4 estimates per shift worked