Tier 1
What is BlinkRx?
A digital Pharmacy operating a network of
mail-order Pharmacies.
Can a Healthcare Provider prescribe a Lilly medication for themselves?
No. Due to laws in several states self-prescribing is not allowed.
They would have to have another Healthcare Provider to write them a prescription.
What two conditions are Zepbound used for?
(Requires both for the points)
Chronic Weight/Obesity and Moderate-to-Severe Obstructive Sleep Apnea
What is Mounjaro used for?
Adults with Type 2 Diabetes
What is the generic name for Zepbound & Mounjaro?
Tirzepatide
Can Lilly assist with filling out a Prior Authorization?
No. They must be filled out by Healthcare Providers or Office Staff.
What payment options do we accept?
Credit card, debit card, FSA, and/or HSA.
What is a one-month supply defined as?
28 days and 4 vials.
What is a three-month supply defined as?
84 days and 12 vials.
What does the abbreviation "eRx" stand for?
Electronic Prescribing
Does the Mounjaro Savings Card cover sales tax?
No. It cannot be used to cover sales tax on Patients' prescriptions.
In regards to the EHR, what is GiftHealth's address?
4343 Equity Dr. Suite A. Columbus, OH 43228.
What is a Payer?
An insurance company, or a Patient’s insurance company.
A patient is having issues with their savings card, what is one probing question you can use?
Is this the first time you’re using the Savings Card?
Has it been 28 days since the last time you’ve previously used the Savings Card?
Are you commercially assured?
Has there been a change to insurance?
Was there an error at the pharmacy?
When do refill reminders come in?
21 days after their previous order.
What are the three weight loss tips provided?
Build a support network.
Walking is exercise.
Food color counts.
What are Mounjaro's most common side effects?
Nausea, diarrhea, decreased appetite, vomiting, constipation, indigestion, and stomach pain.
What are the ONLY numbers that can be shared?
The Lilly Answers Center (1-800-LillyRx) & LillyDirect's Main Line (1-844-559-3471)
If a caller has a question about possible weight loss medication for their pet, how do we proceed?
Refer them to their veterinarian.
What is Kisunla?
An FDA-approved treatment for adults with early symptomatic Alzheimer's disease.
What are the eight conditions that Eli Lilly covers?
(You will get 100 points for each right answer)
Alzheimer's, Autoimmune, Cancer, Dermatology, Diabetes, Migraine, Obesity, & Sleep Apnea