bakal bakalan
Teoryang pang brayt
US Culture
Philosophy
Call center lingo
100
Bronze is the first alloy discovered by man, other than tin, what are the other ingredients of this metal?
Copper
100
This theory is best known for the gradual adaptation of a species, spearheaded by Charles Darwin's quote of "the survival of the fittest"
Evolution
100
Originally a Swedish store, this is a famous warehouse in the US known to be very confusing when navigating, and is popular because of their furniture and meatballs.
Ikea
100
This is known as the contemplation of existence, knowledge, values, reason, mind and language.
Philosophy
100
Meaning "news" in German, this is also the beginning part of every call where the agent introduces themselves to the caller.
Opening spiel
+100 points : get a group representative to do an opening spiel!
200
Other than Aluminum, what is the other lightweight metal that has the element symbol of "T"?
Titanium
200
this theory was introduced by Albert Einstein, after speculating that time itself is relative to the adjacent mass / gravity. What is this theory called?
Theory of Relativity
200
This is a US-specific holiday happens right after Thanksgiving, where the shopping season officially begins and is accompanied with deals and discounts.
Black Friday
200
This is a practical philosophical approach created by Zeno, wherein you can focus on what you can control, and to let go on what you cannot control.
Stoicism
200
This is the average waiting time for agents for receiving another call after finishing one. What is this metric?
Avail time
300
This precious metal is greatly coveted by ancient civilizations, known for its "un-tarnishable" and shiny, yellow appearance. What metal is this?
D. Gold
300
What is the name of the theory that proposes for every decision for an action, another "universe" is created where an opposite action was made?
A. Multiverse theory
B. Variants theory
C. Many worlds theory
C. Many worlds theory
300
Words like "finna", "no cap", "cuh", "aight bet", "fo sho" and "ya'll ns trippin'" are examples of what?
A. Asian-American Vernacular
B. African-American Vernacular
C. European-American Vernacular
B. African-American Vernacular
300
What is the original meaning of the word "Philosophy"?
Love for wisdom
300
What do you call a process or an interaction where the entire call is temporarily paused for communication without ending the call itself?
Hold call
+200 points : get a group representative to perform a spiel for holding a call!
400
An "amalgam" is a reaction whenever a metal surface (without oxides) interacts with ____, what is this element?
A. Any metal
B. Bismuth
C. Mercury
C. Mercury
400
What is the theory that speculates wherein quantum particles, such as quarks -- can be in a position where regardless of distance, can have the same states?
A. Quantum theory
B. Quantum entanglement
C. Quantum mania
D. Superposition
B. Quantum entanglement
400
Other than mortgage / rent, water, and food - what are the other necessities that Americans pay for particularly in the winter seasons?
A. Wi-fi
B. Gas
C. Heating
D. Tax
C. Heating
400
Written by Albert Camus, this philosophy is based off of the myth of Sisyphus - hinting that regardless of irrationality and meaningless, humans may find meaning despite how absurd it may be.
A. Absurdism
B. Optimism
C. Cheerful Nihilism
A. Absurdism
400
If you have already assisted the customer with everything you can provide, yet still insists to be transferred to a supervisor - what do you do?
transfer to an account supervisor (supervisor counts)
+300 points : Get a team representative to do an escalation spiel to the supervisor, and introduce the customer to the supervisor!
500
The blue metal "Cobalt" directly comes from the German word "Kobold", what does it mean?
A. Cold
B. Goblin
C. Blue
D. Nothing, it is made up
B. Goblin
500
Known as the "fastest way to delete a universe" and "the best way to die", what is the theory that speculates where a radioactive material, goes under a half-life and enters a "metastable" state - may undergo quantum tunneling and reach a stable state through a high-energy impact that may cause a "bubble nucleation" - potentially rewriting the laws of physics?
A. The Kugelblitz
B. Big crunch
C. False decay
D. Universal Reset
C. False decay
500
This is a famous fast-food establishment available 24 hours, and is spread throughout the south-east part of the USA, and is unironically part of the Federal Emergency Management Agency when measuring the severity of a storm.
A. Waffle house
B. Denny's
C. Wendy's
D. Subway
A. Waffle house
Fun Fact! the Waffle House Index is a real yet informal index used to measure a severity of a storm.
500
This is the philosophical approach of extreme detachment that rejects the idea of rationality, meaning, and value of existence itself.
A. Cynicism
B. Absurdism
C. Nihilism
C. Nihilism
500
What is the formal term to call agents who are working outside of the U.S.?
offshore agents