W
World's third-largest country in size after Russia and Canada
USA (United States of America)
Minnesota
Honors the achievements of a Baptist minister and civil rights leader who advocated for nonviolent resistance against racial segregation.
Martin Luther King Jr. Day
What are the 4 different seasons in the United States?
Winter
Spring
Summer
Fall /Autumn
Calls initiated by a customer
Inbound
A holiday that celebrates during the Fourth Thursday in November.
Thanksgiving Day
These are expenses for covered medical services that aren’t reimbursed by the insurance company.
Out-of-pocket Expenses
Outreach calls are made to provide service, offer products or a response to support requests
Outbound
This is the amount that a member must pay for medical services covered by the health insurance plan before any benefits are payable.
Deductible
Abbreviation: VT
Vermont
Is someone who assists and support patients in finding the best care to support their specific needs.
Care Advocate
Which season starts from September to November?
Fall / Autumn
A person who cures illnesses in the PH.
Doctor
A holiday honoring those who have died in the nation’s wars.
Memorial Day
A person who publicly supports or recommends a particular cause of policy.
Advocate
In the US it’s a holiday honoring workers and recognizing their contributions to society.
Labor Day
A provider contracted by a health insurance company in the US.
In network
A provider in partnership with a health insurance company in the PH.
Accredited
Maxicare, Intellicare, Cocolife
PH Private Health Insurance
A person qualified to practice medicine in the PH.
Physician
Communication Behaviors:
Blaming
Threats
Sarcastic
Shouting
Aggressive
It corresponds with the belief that the cultural values of the colonizer are inherently superior to one's own.
Colonial Mentality
Communication behaviors that demonstrates being apologetic, self-dismissal and agreeable.
Passive
An American multi-national health insurance and services company.
United Healthcare
Communication behaviors:
Fact Vs Opinion
Sincere and Clear
Firm Relaxed Voice
Assertive