Flexpertise
Uh-oh! If your partner has an L3M average answer rate below this percentage, they become eligible for disengagement.
What is 40% Answer Rate?
Empowering Alan and Beth to go on the first date before getting married.
What is the Touring Agreement?
Mitch Holtz.
Who is Mitch Holtz?
This percentage is the benchmark goal for ETR.
What is 20%?
You would attend a KBYG meeting to receive info prior to attending an event.
What is a Know Before You Go?
Though some dispute it, the official story is that the name "Zillow" is a portmanteau of this playful phrase.
What are Zillions of Pillows?
This top funnel metric is strongly correlated with high conversion rate, though it technically only measures one third of this critical script.
What is ALM Appt Rate?
A toddler's soup.
What is MiSO?
If you're a ZMA, you're most likely to have lived in this city.
What is Detroit?
Prior to ETR, this is the performance managed percentage of opted-in buyers we wanted partners sending to ZHL.
What is 25%?
An SBR is a regularly scheduled meeting between a Growth Advisor and a Flex Partner.
What is a Strategic Business Review?
Next year will be the 10 year anniversary of Zillow making the significant acquisition of this company.
What is Trulia?
This is what the "T" stands for in DTA.
What is Timeline?
An even-keeled vehicle for divvying out connections to agents over the course of the month.
What is PaceCar?
This ZMA is the reigning champion for top performance and adoption, recognized in the recent May All-Hands meeting (again).
Who is Tim Orrys?
Though the minimum tends to get talked about more, this is the Contact Rate benchmark we want partners to achieve.
What is 80%?
Follow-Up Boss was already one of the most used CRM platforms for Flex partners prior to Zillow's recent acquisition.
What is Customer Relationship Management?
DAILY DOUBLE - This is the year that Zillow's website was launched, double points if you can name the month it was launched as well.
What is February 2006?
This disposition in the Agent Metrics Triage Report has a strong correlation with cherry picking connections when reported 4+ times in a 30 day period for a single agent.
What is "lose:pearl-retry"?
Ring-Fatigue Break Discretion.
What is Agent Self-Pause?
Whether ZMA or GA, you should be using this Slack channel to request LO presence at a meeting, virtual or in-person.
What is the #zhl-em-lo-requests channel?
Andre Keating achieved this remarkable Adoption Rate for his book of business in April.
What is ~25%/25.7%?
Zillow began using IDX feeds exclusively in 2021 to populate listing data.
What is an Internet Data Exchange?
During a contest to improve the accuracy of the Zestimate, Zillow awarded $1 million to the winning team that beat the Zillow benchmark by this percentage.
What is ~13%?
This is the code a GA can use to get through to Partner Support on Genesys.
What is 97365?
"Larry has entered the chat."
What are 3-way texts with ZHL LOs?
As of May 2024, there are currently this many members of the ZMA Team.
What is 10?
As announced at the recent zRetreat, PA funded loans with ZHL has increased by this staggering percentage YoY.
What is 600%?
In sports this is the best of the best, but the MVP in business is the lowest bar a pilot must clear to be deemed worthy of alpha testing.
What is the Minimum Viable Product?
This individual with a background in opera was the first salesperson hired at Zillow and still works in Premier Agent to this day!
Who is Robert Dietz?