What emojis are acceptable?
None
Identify 3 major “blocks” that every email should have
1. Greetings and explaining the purpose of writing
2. Main body
3. Call to action
Complete the blank
Every comma or period = ________. Which means, every time you go up or down with your intonation, make a______.
Pause
What is the go-to communication style across all cultures?
semi-formal
Launch
Only one is acceptable LMAO or LOL?
Neither
True or False? Using all Captial case letters in an email to get your point across is okay in a professional email?
False
What would you say to deal with the following disruption? (use the phrases that we've learnt)
You can’t turn on the screen sharing feature. Inform your audience that you need time to sort it out.
I seem to be [...]. Just give me a second.
replace this sentence: Kindly review this file
Please, make sure you review this file / Could you please review this file? / I recommend that you review this file.
Comment
Which format is correct? BTW or By the way
By the way
Which one of the three "blocks" does the message most likely belong in?
How does next Wednesday at 2 PM sound? Please let us know a time that works best for you, and we'll set up the call accordingly.
If you have any questions or concerns in the meantime, feel free to reach out.
Call to action
"When creating presentations don’t cram too much info in one slide"
Cram most likely means...
to force something into a small space
Please, be advised
Just a friendly reminder
Crash
What is the most common slang used in an email?
ASAP - as soon as possible
*BONUS QUESTION WORTH DOUBLE POINTS*
Be careful of clicking ______ _______ when you are done reading an email, as you could send something to people who do not want to see your response.
Reply all
____________ certain words with your intonation helps you avoid sounding monotonous and makes your speech more engaging.
a) intonating
b) pausing
c) screaming
d) highlighting
highlighting
"Pay attention - we will start working on the project next week so if you have any additional requirements, tell us ASAP."
Just a friendly reminder we will start working on the project next week, feel free to reach out if you have any questions.
Iteration
If the president of the University sends you slang in a message. Should you reply using slang?
No
What should always be included toward the end of an email?
Call of to action
*DOUBLE POINTS*Change this statement to use more engaging language.
"When we access this menu, we can choose the file we want to work with. If we click on the file, we can edit it on the fly. For example, we can add captions to this video. As you can see, this automatically creates a new copy of the file where we can now make a few more edits."
When we access this menu, we can choose the file we want to work with. Clicking on the file allows us to edit it on the fly. Let’s go ahead and add captions to this video. As you can see, this automatically creates a new copy of the file. Now, let me make a few more edits.
"Greetings! I am writing to inform you of the upcoming meeting scheduled for next Monday."
Hi, just wanted to let you know that you have an upcoming meeting scheduled for next Monday.
Interpreter