Email Etiquette
What is an example of a formal opening for an email?
Good afternoon,
Good morning,
Who should you BCC?
Students
You are 3rd in the attendance roster. What week will you be filling out the activity log?
Week 3
A student is sick, and the professor excuses them. Can you excuse the student?
Yes
With love,
Yours faithfully,
Thanks,
Who should you CC when emailing faculty?
Supervisors
It's Wednesday, and something suddenly came up. You can't attend the weekly meeting. What should you do?
Talk to your mentor about having a make-up meeting.
E
When should you respond to an email?
Within 24 hours
What is the difference between "Reply" and "Reply All"?
Reply: Directly to emailer
Reply All: Emailer & everyone CC'd
You have a new student that's not on your roster. Who do you email (name)?
BR: Kimbherley Medina
ED: Betsy Abraham / Jessica Mathew
Session was cancelled as per the professor's request. What should you mark on the attendance?
N
You're emailing a professor and are not sure if you should call them Doctor. How should you address them as?
Professor [name]
You are sent a strongly worded email by a professor or student. What should you do?
- Do not respond
- Forward the email to your supervisor
- Make sure to not CC the emailer when forwarding
What is an example of a missed PLTL responsibility that can lead to a warning?
failure to hold session / OH without letting us know in advance
missing deadlines (attendance, activity log, documentation)
failure to attend weekly meeting
failure to email students after consecutive absences
failure to communicate / respond in 24 hours
not following guidelines when conducting session
A student says that they have work and can't attend. Can you excuse them?
No, they must ask the professor if they can be excused.