Misc.
Professional Expectations
Email Functions
Email Etiquette
99

What can you do to manage stress?

Take a breather, utilize coping skills.

99

You’re sick and need to call out to see the doctor. What do you need to bring to work when you get back to working?

A note from a doctor

99

Writing professional emails can be difficult. Name an example of someone who can help you write one.

Your mentor, teachers, managers, and guardians/parents.

99

Name an appropriate greeting and farewell to add to a professional email

Good morning/afternoon, Dear, To [name] 

Farewell, have a great day, sincerely, respectfully 

200

What tool is available to keep track of events, meetings, and schedules?

A calendar. Many emails have a calendar linked and you can invite others to see the calendar.

200

What should you do when you're running late to work?

Call your workplace and let your manager know you'll be late.

200

Miranda scrolls through her email frantically. She can’t find the zoom link to her job interview. What can she do to prevent this from happening in the future?

She can star important emails and unsubscribe from spam.

200

For a typical office job, what are the appropriate hours for emailing someone?

9-5pm typically

300

Miranda’s applying to jobs and is listing coolestp1nkdragon@ email.com. Should she create a different email?

Yes.

300

Miranda’s not sure she can wear her favorite t-shirt at her brand-new job. She thinks it will be okay. What should she do to make sure it’s okay to wear t-shirts?

Ask a manager about possible clothing restrictions.

300

What email function defines the topic of an email?

The subject line. They detail what to expect from an email. Some examples include: interview requests, question responses, queries to IT.

300

If you’re emailing someone about multiple topics, should you create different email threads for each topic?

Yes; creating a different thread per topic helps organize discussions.

400

Name three HBCUs

What are 

Howard University, Spelman College, Morehouse College, Florida A&M University, Tuskegee University, and Morgan State University and many more

400

You made a mistake on a report. Your manager is asking questions about what happened, why that mistake was made. What’s your best course of action?

Take accountability.

400
You need to find a particular email about a specific topic. How might you find this email efficiently?  
Search a key word, the date it was sent/received or the recipient of the email
400

A coworker messages you about an assignment; they’re asking you to check their work. You’re going to check their work later on. Even though you haven’t looked things over, should you email them back?

Yes. Responding tells the sender that you’ve seen their email and will get back to them.

500

Name a famous mentee/mentor duo in a movie or tv show

Spider-man and Iron Man

Alfred and Batman

Yoda and Luke

Coach carter

Freedom Writers

Dumbledore and Harry Potter

500

A coworker is sending harassing emails to you at work. Who might you go to for support at your workplace?

Another coworker, HR department or your manager

500

What email function allows you to automatically send an email at a later time?

Schedule send.

500

What are the components of a professional email?

They include a greeting, responses to any questions & sharing any of your questions, and a closing.

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