Tone it Down đź“Ś
“As I already told you before, your child’s grade won’t change.”
➤ What's wrong with this tone?
It sounds defensive and dismissive. Needs a neutral, supportive tone.
“We need that thing by tomorrow or it’s going to be a big issue.”
➤ What needs fixing?
It’s vague. Be specific about what “thing” is needed and what the consequence is.
A teacher replies “Thanks!” to a schoolwide announcement email.
➤ What’s the issue?
Unnecessary “Reply All” clutters inboxes.
“You clearly didn’t read my last email.”
➤ Rewrite this to be more professional.
Answer: “Just wanted to follow up on the information I shared previously in case it was missed.”
“Let’s sync up on that ASAP.”
➤ What should you include instead?
Provide a clear meeting time or ask for availability—don’t use vague phrases like “ASAP.”
You share a student concern with the entire grade-level team, including staff not involved.
➤ What’s the risk?
Breach of confidentiality. Only include staff directly involved.