Email Procedures
What is the name of the Microsoft program we use to respond to emails?
Outlook
How do we begin external operator calls?
"Thank you for calling Melaleuca, the Wellness Company. This is _____, how may I direct your call?"
Who is our one and only Spanish rep?
Byron Espino
Name 3 flavors of SplasH20
-Strawberry Kiwi
-Peach Tangerine
-Peach Iced Tea
-Raspberry Iced Tea
-Lemonade
-Fruit Punch
Who is Superman's alter ego?
Clark Kent/Cal-El
What is the name of the Microsoft program we use to process emails?
Access
What is the name of the software used to take operator calls?
VistaPoint
Who is our newest email team member?
Thomas Christley
Name 3 Riverbend seasonings
-Dark & Smoky
-Honeycured Heat
-Riverbend Griller
-Homestead Blend
-Southern Blend
Name 3 actors that have played James Bond
-Daniel Craig
-Pierce Brosnan
-Sean Connery
-George Lazenby
-Roger Moore
-Timothy Dalton
How many points can you earn for supervisor evaluations on scorecard?
150
Who do we send people inquiring about Employee Verification?
Tiffany Bingham
Who on the team has been with Melaleuca the longest?
Laina Murphy!
When was Melaleuca founded? (MM/DD/YYYY)
September 1, 1985
What is the most watched tv show of all time?
Game of Thrones
After how many cancellation attempts are we okay to forward a customer's cancellation request to Data Entry?
On the third attempt
Who do we send people wanting to get in touch with Frank?
Melanie Ames
What month has the most team member birthdays?
April! (Bryanna, Norma, Me)
What was the original name of Renew lotion?
Moisturcyl
Name 5 actors that have played Batman
-Adam West
-Michael Keaton
-Val Kilmer
-George Clooney
-Christian Bale
-Ben Affleck
-Robert Pattinson
-Kevin Conroy
What is the name of the most recently added template?
2024 Peak Performance
Who do we send people inquiring about maintenance needs?
Mike Thompson
Who's Mela-versary is closest?
Bryanna! (August 22nd)
What was the original name of Melaleuca, Inc.?
Oil of Melaleuca, Inc.
Who won Best Actress in 1953 for "Roman Holiday"?
Audrey Hepburn