The Team!
Who is our EVP?
Sara Milsten
How many campaigns do you need to launch before graduating from Concierge support?
What does FSR stand for?
First Submission Rate
what year was Amex founded?
1850
What are the rewards currencies of all the consumer card products that we market?
MR points
Cash back
Hilton Honors points
Marriott Bonvoy Points
Delta Sky Miles & MQD's
Who is the youngest person on the team?
Jessica
What team is M-force concierge on?
ECMX
What does MCR stand for?
Marketing Compliance Review
What year was the Amex Platinum Card introduced?
1984
Name all the lending treatments that we work on:
POT, POT CLP, POT+POTCLP, CLP, Income Capture, PLI, & Personal Loans
How many people on EM/DM are NY natives?
3 (Adriana, Jess, & Amanda)
What systems are no longer needed for spend treatments, once you switch over to M-Force?
SISD, ERA, Meridian, JIRA
How many weeks prior to file release do you need to submit a DART?
3 weeks
What was the original color of the American Express Card?
Purple (then changed to Green)
Name all the card products that have Lounge access
Platinum, Delta Reserve (& Centurion)
Who is the direct leadership chain all the way up to Steve (in order)?
Josh, Kayla, Nancy, Sabrina, Sara, Howard, Doug, Steve
What is the cut off for number of HTMLs for a 10 day SLA for Email Ops?
8
What is GWS's SLA for test reports?
5 days
In what movie is the "Don't leave home without it" slogan parodied?
Batman & Robin Film (Batman pulls out his Bat-Credit Card and then says that he "never leaves home without it)
What is the newest treatment added to your remit?
Income Capture
How many people are on CMET?
41
What floor is M-Force concierge on in the tower?
34
What treatments require early EEP's?
Personal Loans and SAS
What year was the Centurion card introduced?
1999
Name all of the Consumer Cards that our team markets
Platinum
Gold/Rose Gold
Green
AED
AEDP
BCP
BCE
Cash Mag
Delta Blue, Gold, Platinum, & Reserve
Marriott Bonvoy, Brilliant, & Bevy
Hilton Aspire, Honors, & Surpass