Leadership Through Professionalism
What is the #1 way to make a good first impression at work?
Showing up on time and prepared.
What does “active listening” mean?
Paying full attention and showing understanding.
What does workplace “culture” mean?
The environment, expectations, and norms at work.
What does “coachable” mean?
Willing to learn and accept guidance.
What’s one way to stand out positively?
Being consistent, punctual, or positive.
What should you avoid doing with your phone at work?
Using it excessively or during work tasks.
What should you do if you don’t understand a task?
Ask for clarification.
Name one example of professional behavior.
Being reliable, respectful, focused, etc.
If a supervisor gives you feedback, what’s the best response?
Thank them and apply it.
Why does asking good questions help you stand out?
It shows interest and willingness to learn.
Name one thing to bring on your first day.
Any acceptable: notebook, pen, ID, positive attitude, required paperwork.)
Give one example of professional communication.
(Email, proper greetings, clear questions, etc.)
What should you avoid bringing into the workplace?
Drama, gossip, negative attitudes.
Why do employers value coachability?
It shows you can grow and improve.
What does “taking initiative” mean?
Doing helpful tasks without being asked.
Why is body language important?
Because it shows confidence and professionalism.
You finish a task early. What do you do?
Ask your supervisor what you can do next.
What’s an “unwritten rule” in most workplaces?
Don’t be on your phone, don’t interrupt, stay positive, etc.
What’s the difference between feedback and criticism?
Feedback helps you improve; criticism tears you down.
Name something small you can do that makes a BIG impression.
Helping coworkers, organizing tools, keeping workspace clean.
Within how long do people usually form a first impression?
30 seconds (or “less than a minute”).
What is one “unprofessional” way to communicate?
Talking back, rude tone, ignoring instructions, mumbling, etc.
Why is respecting coworkers important?
It builds trust and teamwork.
What should you do when you make a mistake at work?
Admit it, fix it, and learn from it.
What mindset helps you stand out the most?
Growth mindset / willingness to learn.