Transformation
A New Architecture
Learning Communities
CQI/Learning
Then and Now
100
__________ __________ ____________ is situated in southern Jackson County Michigan, was established in 1928 and is home of the Golden Eagles.
What is "Jackson Community College"?
100
Nine new divisions were created to foster better integration of programs and services. The divisions were called "Platforms." The platform responsible for "selling" the college was known as the ____________ Platform.
What is "Marketing"
100
JCC provided the opportunity for students to enroll in a group of "linked" courses taught by a faculty member team establishes what is known as a Learning _____________.
What is "Community?"
100
In 1996, this TQM guru and author of The Fifth Discipline, was featured at a worldwide teleconference hosted by JCC, introducing participants to ‘systems thinking.’
Who is Peter Senge?
100
Lee Howser played a key role in creating this national organization of community colleges committed to quality processes. This organization started in the 1990s with a dozen institutions, and currently has 46 institutional and corporate members.
What is CQIN (Continuous Quality Improvement Network)?
200
At the onset of the JCC transformation in 1993, Lee Howser, longtime JCC VP for Administration and Business had just been appointed President by the Board of Trustees. Almost 20 years later, the current president of JCC is Dr. _______ _________.
Who is "Dan Phalen?"
200
Nine new divisions were created to foster better integration of programs and services. The divisions were called "Platforms." The Planning and Monitoring Platform was responsible for executive oversight of the college. The ___________ was the leader of this platform.
Who is "the President?"
200
An example of a 1993 JCC Learning Community is a group of three strategically linked courses team taught by a group of faculty for incoming freshman. This concept flourished and is currently common in many community colleges known at the ________ Year Experience.
What is "First?"
200
According to JCC’s president, the most important ____________ change is the willingness and readiness of faculty and staff to accept responsibility for their own behavior and future as they assume authority and control over their own actions.
What is cultural?
200
JCC developed a process improvement plan -- Quality-in-Daily-Work (QIDW) -- early in the learning college process. The institution has continued their commitment to CQI via The Higher Learning Commission’s ______ accreditation process that infuses continuous improvement principles into the college’s ongoing processes.
What is AQIP (Academic Quality Instructional Processes)?
300
The following four compelling ______________ emerged that drove the design of the 1993 transformation at JCC: 1. quality and financial conditions 2. fear and uncertainty about the future 3. empowerment and information dissemination 4. trust and confidence
What are "issues?"
300
Nine new divisions were created to foster better integration of programs and services. The divisions were called "Platforms." The Core Knowledge Platform addressed learning. ____________ set the vision for the Core Knowledge Platform.
What is "faculty?"
300
Driven by faculty for faculty, the Learning Community paradigm resulted in a robust professional ___________ program and a three-phase planning and evaluative process.
What is "development?"
300
A system of learning and continuous improvement was introduced to the college in July 1996, supporting four core areas: process management, performance development, system alignment, and system interaction. Of these four, this is the area that supports faculty and staff to connect their daily work to the mission and goals of the institution, creating a sense of ownership and accountability.
What is system alignment?
300
In 2010, JCC developed an Institutional Alignment document which displays the alignment of mission, vision, and values; strategic goals and initiatives; AQIP categories; Action Projects; CQIN Projects; Critical performance Indicators; Board Monitoring Reports; and the ___________ ____________ Principles.
What is Learning College?
400
Three major design ___________ became the central thrust of JCC's 1993 transformation process to creating a college for the future. They are: 1. JCC must be capable of self-renewal 2. JCC must establish new capacity for revenue generation 3. JCC must present an opportunity for all stakeholders to provide input into the organization and operation of the institution
What are "goals?"
400
A seven-person design team was formed and charged with _________ with all faculty and staff to listen and explain the concepts of this new architecture.
What is communicating?
400
The Learning Community concept pushed the envelope with regard to teacher/student roles and responsibilities. It certainly was a significant paradigm __________ that bestowed the CQI principle of "empowerment" upon the student to contribute to his/her own educational goals and learning process.
What is "shift?"
400
New technologies-- such as distance learning and the Internet -- provided JCC an opportunity to question the basic premise of how they add value to the learning process. These discussions are critical in building a ________ _________.
What is learning college?
400
The following points are presented to new faculty and staff at their _________ sessions: • JCC embraces the Learning College Philosophy as developed by Terry O’Banion • JCC is committed to a student centered environment • The design of the Learning College is based on meeting needs of the students • JCC classrooms emphasize active and collaborative learning strategies • JCC is committed to student success
What is orientation?
500
Jackson Community College did not intentionally set out to develop a _____________ ___________ as part of the 1993 transformation, but rather it emerged from an ongoing commitment to continuous quality improvement and new leadership. As a result, many elements of Terry O'Banion's concepts were implemented.
What is "a Learning College?"
500
"Jackson Community College is a community of learners. The Trustees and College employees are committed to the intellectual, physical, emotional and cultural development of students, ourselves and our community. We are dedicated to academic excellence, open communication, respect for differing viewpoints, mutual trust and lifelong self-improvement." This statement was drafted as the way the College "sees" itself. This is the College's ____________ Statement.
What is "Vision?"
500
Learning Community theory and practice was adopted by internal cross-functional teams. As a result, shared ____________ became a valued expectation of all. For example, daily operational tasks once accomplished by a department chair, was now the responsibility of faculty.
What is "governance?"
500
This application of continuous quality improvement is based on the continuous planning cycle, sometimes called the Deming Cycle.
What is PDSA (Plan, Do, Study, Act)?
500
While change is difficult in higher education, the moral of this learning college journey is that sometimes it makes more sense to follow a new path than to keep fighting the _____ in the way.
What are obstacles?
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