EMR
You are called to a resident reporting they are having chest pain. If dispatch hasn't done so yet, what must you call for?
What is 911/ Fire Department/ EMS/ ALS?
A time stamp and clock starting up to an hour.
Who can call and request a jump start?
Resident's, employee's, visitors, contractors - anyone.
what kind of time format do we use for reports?
24 hour Time
Who is our connect for elevator maintenance?
Otis
S - Signs/ Symptoms
A - Allergies
M - Medications
P- Past Medical Hx
L - Last oral intake
E - Events leading up to it
How long before PD gets called to report a missing resident?
What is 1 hour
What part of the Jump Start liability form can be competed by the resident?
Name & address
What do you need to attach to a common area fall?
Pictures. 3 to provide 360 view.
SES gets report that an elevator doors wont open. What must be done?
You are with a resident who you don't believe has to be seen in a ER, but should be seen by a physician. Who do you call to make a what?
Where should the search for a missing resident start? Could be 2 places.
Resident's unit and/or last known where abouts.
What must you report to dispatch after each jump start request?
What is if it was successful or unsuccessful
Fall with Medical.
Signs indicating the elevator down the all is out and to use this elevator
What things should be included in a handoff to ALS once they arrive?
What is - Who you are with, What you were called to, what actions you have taken, vital signs. (Bonus for meds and past medical Hx)
When at the unit of a missing resident, what is something to make sure you have prior to leaving?
What part of the jump start request is completed by SES?
Location (Spot number) and vehicle information.
SES obtained a refusal, how can they attach it to risk connect?
Scan to email or take a picture and email to yourself.
Somebody is trapped in an elevator and is not having an emergency. What are the next steps.
Maintain contact with person, check the floor indicator if necessary, call Otis or 911.
Look, listen, feel. Ask if they have a DNR.
Resident was not found in the unit or in their building. Where else should you start looking?
Restaurants/ common areas in that neighborhood.
What hours can SES complete jump starts?
Any hours.
When do we need to write reports?
After every call for service
What is the difference between taking an elevator offline vs out of service?
Offline is placing signs to inform people the elevator is not working. Otis takes elevators out of service completely.