The Brain
What part of the brain is commonly called the emotional alarm system?
Amygdala
True or False: Emotional intelligence is something that can be developed and strengthened through practice.
True
True or False: Emotional hijacking can interfere with rational thinking.
True
What simple technique involves intentionally slowing your inhalation and exhalation?
Deep breathing or Diaphragmatic breathing
Someone notices they're becoming frustrated and identifies the feeling before reacting. What EI competency are they demonstrating?
Self-awareness
What part of the brain is responsible for planning, reasoning, and impulse control?
Prefrontal Cortex
What EI competency involves recognizing and understanding your own emotions?
Self-awareness
What are the three commonly discussed defensive responses to perceived danger?
Fight, flight, and freeze.
What branch of the autonomic nervous system supports rest, digestion, and recovery?
Parasympathetic nervous system
Someone receives criticism and immediately becomes defensive before considering the feedback. What might this reaction illustrate?
Emotional hijack or Emotional reactivity
What is the name of the body's nervous system response that prepares us to fight/flight?
Sympathetic nervous system
What EI competency involves recognizing and understanding other people's emotions?
Empathy or Social Awareness
During an emotional hijack, which brain structure can initiate a rapid emotional response before full conscious evaluation?
Amygdala
What mindfulness technique involves identifying things you can see, touch, hear, smell, and taste?
5-4-3-2-1 grounding technique or mindfulness or DBT
A counselor recognizes that their client's anger may be masking feelings of fear or sadness. What EI competency is the counselor demonstrating?
Empathy or Social awareness
What cranial nerve plays an important role in regulating heart rate, digestion, and parasympathetic activity?
Vagus nerve
What psychologist popularized emotional intelligence with his 1995 book?
Daniel Goleman
What cognitive function, responsible for temporarily holding and manipulating information, can become impaired during intense emotional distress?
Working memory
What psychological technique involves changing how we interpret a stressful situation?
Cognitive reframing
Someone notices their heart racing during a stressful conversation and uses slow breathing before responding. What two EI skills are they demonstrating?
Self-awareness and self-regulation
What term describes the brain's ability to recognize and interpret internal bodily sensations?
Interoception
What are the four core emotional intelligence competencies that are essential to vulnerability?
Self-awareness, self-regulation, empathy, and relationship management.
What term describes intense emotional arousal that overwhelms someone during conflict and interferes with clear thinking?
Emotional flooding
What term describes the ability to tolerate uncomfortable emotions without immediately reacting impulsively?
Distress tolerance
During an argument, someone recognizes their emotional trigger, pauses, and chooses a response consistent with their values. What two processes are they demonstrating?
Emotional regulation and intentional responding