According to Nelson & Low (2003), an emotion is a ____________ state.
Feeling
According to Nelson and Low (2003), how many competencies of Emotional Intelligence are there?
Four
In relationships Debra lacks confidence in sharing her thoughts, feelings and desires. What skill does Debra need to develop?
Assertion
Name three types of communication styles.
Assertive
Non-assertive
Aggressive
Effective leadership is ______________centered and effective leaders know, understand and respect the needs of others.
people
Emotions are impulses to __________.
Act
How many skills are there under all competency areas?
13 Skills
Dave get upset regularly and often threatens to hurt others. What skill does he need to strengthen?
Anger Management
This techniques help in conversations when you realize that you are becoming angry.
Time- Out Technique
A skill that is used to recognize and understand the emotions of others.
Social Awareness
The origin of emotions is the ____________
Brain
To learn EQ skills it is helpful to know your learning style. What are the 3 learning styles.
Visual, Auditory, kinesthetic & Tactile
Akiela gets really worried about presenting in class. This causes her to stay home from school which results in low grades. What skill does she have to develop?
Anxiety Management
This is a simple expression of standing up for one’s rights, feelings or beliefs. It also involve expressing appreciation toward other people.
Basic assertion.
Stating what you have heard in your own words.
Paraphrasing
What are the four primary emotions?
Happiness, Sadness, Fear, Anger
Everyone can be emotionally intelligent because these skills can be ___________
Learnt
If you are having difficulty following a conversation? You can ___________ for clarification
Ask questions
This type of assertion involves making a statement that has two parts: conveying recognition of the other person’s situation or feelings and expressing your own thoughts and observations .
Empathic Assertion
The ability to accurately understand and constructively respond to the expressed feelings, thoughts and needs of others.
Empathy
The four primary emotions are considered primary emotions because ......
They are universally recognized.
What are all the stages in the Emotional Learning System?
Explore, Identify, Understand, Apply & Model
This is a learning strategy that involves learning emotional skills through observation and modeling.
Emotional Mentoring
This is used when the other person’s words contradict his deeds. This type of assertion involves three parts: recalling what the other person said he would do, objectively describing what the other person actually did do, and expressing what you'd like to see happen or what you want. The entire assertion is said in a matter of fact, nonjudgmental manner.
Confrontational Assertion
Empathic responding encompasses ________ listening and providing _______.
active, feedback