what is emotional intelligence?
the ability to recognize your emotions, understand what they're telling you, and realize how your emotions affect people around you.
what are some characteristics of social skills
easy to talk to and like.
team players
help others develop and shine rather than focus on their own success first
can manage disputes, are excellent communicators, masters at building and maintaining relationships
characteristics of esteem
self-esteem, confidence, achievement, respect of others, respect by others
Components of emotional intelligence include ________ and __________ __________ of your own emotional states
accurate and effective recognition
How to be emotionally intelligent? (3 things)
know what emotion is and what it's for; accurately identifying your emotional states and moods; accurately and effectively constructing and regulating your emotional states
what is self-awareness?
a characteristic of EI.
understand their emotions, and don't let their feelings rule them.
confident.
willing to take an honest look at themselves.
6 ways to improve emotional intelligence
observe how you react to people
look at your work environment
do a self-evaluation
examine how you react to stressful situations
take responsibility for your actions
examine how your actions will affect others before you take those actions
characteristics of self-actualization
morality, creativity, spontaneity, problem solving, lack of prejudice, acceptance of facts
meta-mood awareness is:
the ability to label your mood or emotional state; the ability to understand the cause of your mood
How to accurately identify your emotion and mood states?
understand how each emotion and mood feels to you
what is self-regulation?
ability to control emotions and impulses.
don't allow themselves to get too angry or jealous.
think before they act.
thoughtful, integrity, ability to say no
what are physiological needs
breathing, food, water, sleep
what are ethics?
a person's sense of right and wrong
What are two maladaptations to emotions?
being overwhelmed and consumed with your emotions; ignoring them altogether
What is one of the most important aspects of regulating your emotions?
being able to delay gratification
what is motivation?
focus on long-term success, highly productive, love a challenge, very effective
what are safety needs
security of body, employment, health, property, family
what is intrapersonal communication
inner dialogue with yourself to assess your thoughts, feelings, and reactions
The basic principle of emotional intelligence: Emotionally intelligent behavior uses emotions for ________________.
their adaptive purpose or function
What are 5 ways we can learn to delay our gratification?
recognize the thrill of large purchases wears of quickly; recognize that happiness is not so much made up of spectacular indulgence as it is of simple pleasures; savor your positive experiences; be grateful for what you have; think differently about the immediate consequences of your action
what is empathy?
ability to identify with and understand the wants, needs and viewpoints, of those around you.
good at recognizing the feelings of others, even when those feelings aren't obvious
good at managing relationships, listening and relating to others
avoid stereotyping and judging too quickly
live openly and honestly
what are love/belonging needs?
friendship, relationship, family
what is interpersonal communication?
messages between two or more people
In a nutshell, emotional intelligence largely involves having ___________.
emotional perspective
Who said this: Anyone can be angry - that is easy. But to be angry with the right person, to the right degree, for the right purpose, and in the right way - that is not easy.
Aristotle